Fortinet FortiGate 61F FortiCare Premium Support, 1-Year (FC-10-0061F-247-02-12)

Starting with a 1-year FortiCare Premium term is a practical choice for teams that are commissioning a FortiGate 61F for the first time or running the appliance in a role that may change within the year. FC-10-0061F-247-02-12 covers 12 months of 24/7 TAC phone support, a 2-hour critical-issue response commitment, and next-business-day hardware replacement for the FG-61F. At renewal, you can stay at 1 year or step up to a 3-year or 5-year term if the deployment has stabilized.

What FortiCare Premium Covers

FortiCare Premium provides telephone access to Fortinet’s TAC at any hour. When a ticket is classified as critical-severity, an engineer responds within 2 hours. Hardware failures under the standard RMA program result in a replacement FG-61F unit dispatched the next business day. Firmware downloads, security advisories, and the Fortinet support portal remain accessible for the full 12-month term. Sites with zero-tolerance downtime requirements can add Priority RMA as a separate purchase; it is not included in this contract.

This product provides FortiCare Premium support. The table below summarizes how Fortinet’s three support tiers compare, so you can confirm this is the right level for your environment.

Who Buys a 1-Year FortiCare Term

First-year coverage is common for newly deployed appliances, particularly in environments where the 61F is replacing an older unit or running a pilot deployment alongside existing infrastructure. A 12-month commitment also suits IT teams that want to evaluate total cost of ownership before locking in a longer-term contract, or organizations with fiscal-year budgets that reset annually and prefer to align procurement cycles accordingly.

Activation and Electronic Delivery

After order, DataCenter360.ca delivers the license key electronically within 0 to 1 business days. Activation takes place in the Fortinet support portal at support.fortinet.com, where you enter the key against the FG-61F serial number. Coverage begins from the activation date, and the portal shows the new expiry immediately. You can purchase the key ahead of the appliance’s go-live date and activate it when you are ready.

One Service vs. a Bundle

This subscription covers support, RMA, and firmware access. FortiGuard threat intelligence, including IPS, URL filtering, and antivirus updates, requires a separate subscription. If you anticipate needing both at the end of this 1-year term, reviewing a 3-year UTP bundle (FC-10-0061F-950-02-36) may reduce the number of renewals to manage going forward while combining FortiCare and FortiGuard under one expiry date.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP authorized to deliver Fortinet subscriptions to customers in any country. Electronic fulfillment means the license arrives regardless of your location, with no shipping delays. If you want to see all available FortiGate 61F licensing options, hardware bundles, and service tiers side by side, the FortiGate 61F product page is available in the store.