Fortinet FortiGate 61F FortiCare Premium Support, 3-Year (FC-10-0061F-247-02-36)

Three-year support cycles align well with typical IT refresh planning, and FC-10-0061F-247-02-36 fits that rhythm for the FortiGate 61F. This subscription covers 36 months of FortiCare Premium on the FG-61F: 24/7 phone access to Fortinet’s Technical Assistance Center, a 2-hour critical-issue response SLA, and next-business-day hardware replacement. Two annual renewals become one purchase, which reduces administrative overhead for teams managing multiple 61F appliances across branches.

What FortiCare Premium Covers

FortiCare Premium gives you around-the-clock access to Fortinet TAC engineers by telephone. Critical-severity cases receive an initial engineer response within 2 hours. If the FG-61F hardware develops a fault, the standard RMA program dispatches a replacement unit the next business day. Firmware updates and portal access remain active throughout the 36-month contract. Priority RMA (same-business-day or 4-hour dispatch) is not included in this SKU but is available as a separate add-on for high-availability sites.

This product provides FortiCare Premium support. The table below summarizes how Fortinet’s three support tiers compare, so you can confirm this is the right level for your environment.

Who Buys a 3-Year FortiCare Term

A 36-month term suits organizations that have deployed the FG-61F as a production gateway or SD-WAN node with a known 3-year hardware lifecycle plan. It also makes sense for teams that find 1-year renewals disruptive because procurement, approvals, and vendor communication take time each cycle. Consolidating into a single 3-year transaction reduces that friction while still leaving a decision point at the 3-year mark if the hardware strategy changes.

Activation and Electronic Delivery

The license key arrives electronically from DataCenter360.ca within 0 to 1 business days. You activate it in the Fortinet support portal at support.fortinet.com against your FG-61F serial number. The term begins from activation, not from the order date, so forward-buying before a deployment rollout is straightforward. The portal confirms the new expiry date immediately after the key is entered.

One Service vs. a Bundle

FortiCare Premium covers TAC support, RMA, and firmware access. It does not include FortiGuard threat feeds such as IPS signatures, URL filtering, or antivirus updates. If your security policy requires both support and threat intelligence, consider the UTP bundle (FC-10-0061F-950-02-36) or Enterprise bundle (FC-10-0061F-809-02-36), which combine both services under a single expiry date for the same term length.

Buying from DataCenter360.ca

DataCenter360.ca holds Fortinet Select Partner and MSSP status, with authorization to sell Fortinet subscriptions to customers anywhere in the world. Delivery is electronic, so there is no geographic restriction on where this license can be activated. The full catalog of FortiGate 61F hardware, bundles, and individual subscriptions is available in the store if you need to review other options alongside this purchase.