Original price was: CAD$641.90.CAD$517.66Current price is: CAD$517.66.
Authorized Partner for United States (US)When a branch FortiGate 71F fails, the clock starts immediately. Every minute without connectivity affects staff productivity, VPN tunnels, and security posture. The FC-10-0071F-212-02-12 gives your team a one-year guarantee that Fortinet will have both a replacement unit and a certified engineer on-site within four hours of an RMA case being opened.
an onsite Fortinet-certified engineer dispatched to your location within four hours, along with a replacement unit of the FortiGate 71F. This is a Priority RMA add-on service — it upgrades the hardware replacement response guaranteed under FortiCare Premium or Elite, replacing the standard return-and-replace process with a defined 4-hour onsite priority rma commitment.
The 4-Hour Hardware and Onsite Engineer Priority RMA is available as an add-on to FortiCare Premium or Elite. The table below shows how Priority RMA eligibility maps across FortiCare support tiers for the FortiGate 71F.
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The FC-10-0071F-212-02-12 is suited for teams where self-service hardware swaps are not an option — whether because of physical access constraints, compliance requirements, or a lack of on-site IT staff. It is not a standalone license — FortiCare Premium or FortiCare Elite must be active on the FortiGate 71F for Priority RMA cases to be eligible.
Typical use cases include distributed retail chains, branch offices without dedicated IT staff, and healthcare or financial deployments where network downtime triggers compliance or operational consequences.
The service activates at the time of license registration and runs for the full coverage term. When a hardware failure occurs, a Priority RMA case is opened through the FortiCare portal; Fortinet dispatches both a replacement unit and an engineer within four hours.
DataCenter360.ca delivers the FC-10-0071F-212-02-12 license code electronically within 0–1 business days. No physical shipment is required for the license itself.
If your FortiGate 71F is not currently covered by FortiCare Premium or Elite, consider whether a FortiGuard subscription bundle (UTP or Enterprise) might better serve your needs first. Those bundles include FortiCare Premium support plus FortiGuard security services in a single SKU.
The 4-Hour Hardware and Onsite Engineer Priority RMA is appropriate when you already have FortiCare Premium or Elite in place and want to upgrade only the hardware replacement response speed — without changing your FortiGuard security service coverage.
DataCenter360.ca is a Fortinet Select Partner and MSSP based in Canada. The FC-10-0071F-212-02-12 is delivered electronically within 0–1 business days. Contact us if you need a quote for multiple units or want to pair this with a FortiCare Premium license before ordering.
The FC-10-0071F-212-02-12 is a 1-Year 4-Hour Hardware and Onsite Priority RMA for the Fortinet FortiGate 71F. When a hardware failure occurs, Fortinet dispatches both a replacement unit and a certified engineer to your location within four hours. It requires an active FortiCare Premium or Elite license.
Yes. The 4-Hour Onsite Priority RMA is an add-on to FortiCare Premium or Elite. You must have one of those base support tiers active on the FortiGate 71F before this Priority RMA service can be registered and used.
After purchase, you receive an electronic license code within 0–1 business days. Register it through the FortiCare portal against your FortiGate 71F serial number. Coverage starts at the registration date and runs for one year.
Log the case through the FortiCare portal or by calling Fortinet support. Once approved, Fortinet coordinates both the courier for the replacement hardware and the dispatch of an onsite engineer — both targeting arrival within four hours at your registered address.
Yes. When the 1-year term expires, you can purchase another Priority RMA subscription for the same unit. The 3-year variant (FC-10-0071F-212-02-36) is available if you prefer a longer commitment and a lower per-year cost.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-71F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0071F-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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