Fortinet FortiGate 71F 4-Hour Onsite Priority RMA, 5-Year (FC-10-0071F-212-02-60)

SKU: FC-10-0071F-212-02-60

Original price was: CAD$3,209.74.Current price is: CAD$2,560.96.

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FC-10-0071F-212-02-60 is a 5-year 4-Hour Hardware and Onsite Engineer Priority RMA subscription for the FortiGate 71F — on a confirmed failure, Fortinet dispatches both replacement hardware and a certified on-site engineer within 4 hours, worldwide e-delivery, requires FortiCare Premium or Elite.
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Product description

The FortiGate 71F securing a data center edge, a retail point-of-sale network, or a critical branch site cannot wait days for a replacement unit. FC-10-0071F-212-02-60 covers 5 years of 4-Hour Hardware and Onsite Engineer Priority RMA: after a confirmed failure, Fortinet dispatches a replacement unit and a certified on-site technician to arrive within 4 hours. No waiting, no self-service swap.

What This Service Covers

FC-10-0071F-212-02-60 is a 5-year Priority RMA add-on for the FortiGate 71F. On confirmed hardware failure under active FortiCare Premium or Elite:

  • A replacement FortiGate 71F unit ships for 4-hour delivery to your registered site address
  • A Fortinet-certified on-site engineer is dispatched concurrently to perform the physical hardware swap

This is the most comprehensive hardware recovery SLA available for the FortiGate 71F. It requires an active FortiCare Premium or Elite base contract; Essential-tier FortiCare does not qualify.

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Benefits from 5-Year 4-Hour Onsite Coverage

The 5-year term is suited for FortiGate 71F units in positions where recovery speed and on-site expertise matter consistently across a long deployment window:

  • Branch or edge locations where local IT staff are not available to perform the hardware swap
  • Environments where the recovery time objective for the firewall is measured in hours, not days
  • Regulated sites where the physical swap must be performed by a certified technician for audit purposes
  • Organizations with a 5-year hardware lifecycle that want RMA coverage aligned to the full deployment period

Activation and Delivery

FC-10-0071F-212-02-60 is an electronic subscription. DataCenter360.ca delivers the activation key by email within 0-1 business days of purchase. Register it in the Fortinet Support Portal against your FortiGate 71F serial number to begin the 5-year 4-Hour Onsite RMA coverage period. The on-site service is fulfilled through Fortinet’s certified service partner network; availability is subject to your registered location.

4-Hour Onsite vs. Other RMA Tiers

The 4-Hour Onsite service is the most aggressive RMA tier available for the 71F — it combines hardware delivery speed with on-site engineer dispatch. The Next-Day Priority RMA (FC-10-0071F-210-02-60) covers delivery speed without on-site support. The 4-Hour Hardware Delivery RMA (FC-10-0071F-211-02-60) delivers hardware in 4 hours without an engineer. Choose FC-10-0071F-212-02-60 when both speed and on-site expertise are required.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. We carry the full FortiGate 71F support and RMA catalog, including all Priority RMA tiers and FortiCare Premium bundles. FC-10-0071F-212-02-60 is an electronic license — the subscription is delivered by email; no hardware ships at purchase. Activate coverage before you need it: the 5-year term is available and processed same business day.

Is on-site engineer dispatch available at our location?
On-site service is fulfilled through Fortinet’s certified partner network. Coverage depends on your registered device location. Verify availability for your specific site with DataCenter360.ca or Fortinet before purchasing FC-10-0071F-212-02-60, particularly for remote or non-metropolitan locations.
Does the on-site engineer also handle configuration restoration?
The on-site engineer handles the physical hardware swap and basic connectivity verification. Configuration restoration from your backup is typically outside the scope of the RMA service — plan for your team or a managed service provider to complete the configuration after the hardware swap.
What FortiCare tier is required to activate this service?
FortiCare Premium or Elite is required. FC-10-0071F-212-02-60 is a Priority RMA add-on and cannot be activated under a FortiCare Essential contract. If you currently have Essential, upgrade to Premium before adding any Priority RMA service.
How does the 4-hour clock start for an RMA dispatch?
The 4-hour SLA typically begins when Fortinet’s support team confirms the hardware failure through a support case. Contact Fortinet support immediately upon suspecting a hardware failure to initiate the case and start the SLA clock.
Can I buy a 1-year or 3-year term instead of 5 years?
Yes. FC-10-0071F-212-02-36 (3-year) and FC-10-0071F-212-02-12 (1-year) are available from DataCenter360.ca. The 5-year term offers the lowest per-year cost and eliminates renewal overhead for stable deployments.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-71F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0071F-212-02-60

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