Fortinet FortiGate 71F FortiCare Premium Support, 3-Year (FC-10-0071F-247-02-36)

SKU: FC-10-0071F-247-02-36

Original price was: CAD$911.50.Current price is: CAD$735.08.

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FortiCare Premium 3-Year for the FortiGate 71F (FC-10-0071F-247-02-36) — 24×7 Fortinet TAC, 2-hour critical-issue SLA, next-business-day RMA, worldwide electronic delivery.
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Product description

Branch firewalls on a three-year replacement cycle benefit from a support contract that matches the same horizon. The FortiGate 71F is a desktop fanless appliance with a 128 GB SSD for on-appliance log retention, 10 GE RJ45 ports, and 10 Gbps firewall throughput on the 70F platform. FC-10-0071F-247-02-36 covers the unit for three years with FortiCare Premium: 24×7 Fortinet TAC access, a two-hour critical-issue SLA, and next-business-day hardware replacement.

What FortiCare Premium Covers

This is the FortiCare Premium tier for the FortiGate 71F. The table below compares it to Essential and Elite across the service dimensions that affect day-to-day operations.

Service Feature Essential Premium Elite
Critical-issue response SLA 4 hrs 2 hrs 2 hrs
Telephone support Business hours 24×7 24×7
Hardware replacement RMA Next business day Next business day Next business day
Priority RMA add-on eligibility Available Available Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This Coverage

The FortiGate 71F serves offices and branch locations where local log retention, multi-segment LAN architecture, and a modest throughput budget are the primary requirements. The 128 GB SSD allows the appliance to hold event logs on-device, which reduces dependency on a central log management system for routine audit queries. FortiCare Premium supports that deployment with around-the-clock TAC access and a next-business-day RMA path for hardware failures, keeping both the security functions and the local storage capability available throughout the coverage term.

Three years of coverage in a single contract removes the annual renewal overhead and closes the risk of coverage gaps through inadvertent non-renewal during budget cycles.

Activation and Delivery

FC-10-0071F-247-02-36 is delivered electronically. The registration key arrives by email after order confirmation, and DataCenter360.ca typically fulfills the same business day. Activation is completed at the Fortinet Support Portal (support.fortinet.com) by associating the contract with the FortiGate 71F serial number. The three-year term starts on the activation date, not the purchase date.

This is a worldwide license. The covered appliance can be installed in any country, and Fortinet TAC is available globally. If FortiCare is already active on the unit, the new term queues from the current expiry date to preserve existing coverage days.

FortiCare Premium vs. a Bundle Subscription

FC-10-0071F-247-02-36 covers hardware support: TAC access, RMA replacement, and firmware rights. FortiGuard security services are not included. IPS signatures, URL filtering, DNS filtering, antivirus, and application control all require a separate subscription. Organizations needing both FortiGuard and FortiCare coverage in a single SKU should look at the three-year UTP or Enterprise bundle for the FG-71F. Standalone FortiCare Premium is the right choice when FortiGuard is already active under a separate contract, or when hardware support entitlement is the specific item being addressed.

Buying from DataCenter360.ca

DataCenter360.ca carries the complete FortiGate 71F support range at all terms alongside the hardware and bundle subscriptions. Ordering the three-year FortiCare contract through the same supplier as the appliance keeps procurement records and support history consolidated, which is particularly useful when onboarding new IT staff or handling support escalations. FC-10-0071F-247-02-36 is available for immediate order with same-business-day electronic delivery in most cases.

Does the 3-year term start on the registration date or the purchase date?
The term starts on the date the key is activated at support.fortinet.com, not on the order or invoice date. If an active FortiCare contract is already on the unit, the new three-year term queues from the current expiry date, preserving every remaining day of the existing coverage.

What is the RMA process if the FortiGate 71F fails during the 3-year period?
A TAC case is opened to confirm the hardware failure. Once confirmed, a replacement appliance is dispatched next business day under FortiCare Premium. Fortinet provides return shipping instructions for the failed unit. The full appliance is covered, including the onboard SSD and all ports; no component-level exceptions apply to the replacement process.

Does FC-10-0071F-247-02-36 include FortiGuard security services?
No. FortiCare Premium is hardware support only: TAC access, RMA entitlement, and firmware portal rights. FortiGuard services, including IPS signatures, URL filtering, DNS filtering, antivirus, and application control, are separate subscriptions. If both are needed, the three-year UTP or Enterprise bundle for the FG-71F combines them in a single SKU.

Can this license be used if the FortiGate 71F is deployed outside Canada?
Yes. FC-10-0071F-247-02-36 is a worldwide entitlement with no geographic restriction on where the covered appliance is installed. DataCenter360.ca delivers the key electronically to any email address, and Fortinet TAC support operates globally throughout the three-year term.

Can this contract be transferred if the FortiGate 71F appliance is replaced under a separate warranty?
FortiCare contracts are tied to the serial number of the covered appliance. If the hardware is replaced under a separate warranty or trade-in program, the FortiCare contract typically does not automatically transfer. The best practice is to open a Fortinet TAC case to request a contract migration, which Fortinet will handle on a case-by-case basis. DataCenter360.ca can assist with the process as needed.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-71F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0071F-247-02-36

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