Fortinet FortiGate 71G-PoE Secure RMA Service, 1-Year (FC-10-G71GP-301-02-12)

Some organizations can return failed hardware by standard courier. Others cannot. If your FortiGate 71G-PoE operates in a regulated or classified environment, shipping the defective unit back means placing potentially sensitive hardware in transit. The 1-Year Secure RMA Service (FC-10-G71GP-301-02-12) removes that concern: Fortinet delivers a replacement, then a Fortinet-authorized representative destroys the failed unit on your premises and provides documentation suitable for compliance records.

What This Service Covers

FC-10-G71GP-301-02-12 is a 1-year Priority RMA add-on that provides Secure RMA coverage for the FortiGate 71G-PoE. It requires an active FortiCare Premium or Elite base contract on the same device serial number. On confirmation of hardware failure, Fortinet dispatches a replacement unit. The failed FortiGate 71G-PoE is then destroyed on-site by a Fortinet-authorized representative following documented, auditable procedures. The device does not ship to a return depot. FortiCare Essential is not eligible for Priority RMA add-ons.

Who Needs Secure RMA

Secure RMA is the right choice for any site where the physical handling of failed network hardware carries a compliance or policy obligation. Common situations include government and defense environments with data classification requirements, financial institutions whose equipment-handling policies prohibit off-site transfer of network appliances, healthcare organizations that treat network hardware as a covered device under HIPAA, and any regulated site where destruction certificates are part of the hardware lifecycle process. The FortiGate 71G-PoE is compact enough for branch, clinic, and campus deployments, and its PoE ports power access points and cameras without additional infrastructure — all of which makes Secure RMA particularly relevant for distributed sites that handle sensitive data.

FortiCare Tier Comparison

Secure RMA is a Priority RMA add-on layered on top of FortiCare Premium or Elite. Here is how hardware replacement coverage differs across the FortiCare tiers before the Secure RMA layer:

Activation and Delivery

DataCenter360.ca delivers FC-10-G71GP-301-02-12 electronically within 0–1 business days. The license key and activation steps arrive by email; registration is completed in the Fortinet Support portal against the specific FortiGate 71G-PoE serial number. The 1-year coverage window opens on the activation date.

Secure RMA vs. Other Priority RMA Options

Secure RMA (-301-) is not a speed-of-replacement product. It answers the question of what happens to the failed unit. If replacement speed matters more than on-site destruction, Next Calendar Day (-210-) targets a next-day delivery window, and 4-Hour Hardware Delivery (-211-) targets a 4-hour shipping commitment. The 4-Hour Hardware and Onsite Engineer option (-212-) adds a field technician. Secure RMA is chosen specifically when the failed FortiGate 71G-PoE must be destroyed at your site rather than shipped anywhere, regardless of how quickly the replacement arrives.

Buying From DataCenter360.ca

DataCenter360.ca offers the FortiGate 71G-PoE Secure RMA Service in 1-year (this SKU), 3-year (FC-10-G71GP-301-02-36), and 5-year (FC-10-G71GP-301-02-60) terms. The 1-year term is useful for piloting Secure RMA before committing to a longer coverage period, or for organizations whose hardware refresh cycle is shorter than three years. Worldwide electronic delivery is available within 0–1 business days of order. Coverage applies per serial number.