Fortinet FortiGate 71G-PoE FortiCare Premium, 3-Year (FC-10-G71GP-247-02-36)

SKU: FC-10-G71GP-247-02-36

Original price was: CAD$1,185.84.Current price is: CAD$956.33.

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FortiCare Premium 3-Year subscription for the FortiGate 71G-PoE — 24/7 technical support with 2-hour critical response and advance hardware replacement for three years. Worldwide electronic delivery.
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Product description

Branch offices running a FortiGate 71G-PoE have more endpoints depending on the firewall than a standard deployment: the PoE ports are often powering the phones, cameras, or access points. A three-year FortiCare Premium subscription covers that hardware for a full refresh cycle and keeps Fortinet’s 24/7 support team accessible throughout, with a two-hour response guarantee on critical issues.

What FortiCare Premium Covers

FortiCare Premium on the FortiGate 71G-PoE covers the appliance for three full years with:

  • 24/7 telephone support from Fortinet’s technical team
  • Two-hour response for critical cases — evenings, weekends, and holidays included
  • Advance hardware replacement: confirmed failure results in a next-business-day unit shipment
  • Access to firmware updates, security patches, and the FortiCare support portal
  • Eligibility to layer Priority RMA (FC-10-G71GP-210-02-36) for same-business-day hardware dispatch

FortiGuard security subscriptions are separate. This contract is support only.

Who Uses the 3-Year Term on the 71G-PoE

The three-year term is the standard choice when you want coverage aligned to a hardware refresh cycle without over-committing on a five-year term. It suits IT teams managing a fleet of branch sites on regular budget cycles and MSPs that prefer a clean three-year support window per client engagement.

The 71G-PoE sees deployment in environments like medical clinics (cameras and VoIP over PoE), school branches (access points powered off the firewall), and mid-size retail sites with a combined firewall and PoE switch role. At those locations, the support tier on the firewall directly affects how fast the site recovers from a hardware problem.

Activation and Electronic Delivery

This subscription delivers electronically. DataCenter360.ca sends a Fortinet registration key or contract code after your order processes, typically within one business day. Register it at support.fortinet.com linked to your FortiGate 71G-PoE serial number and coverage starts immediately. Worldwide delivery, no shipping fees.

FortiCare Premium vs a Bundle Subscription

UTP and Enterprise bundles for the FortiGate 71G-PoE include FortiCare Premium alongside FortiGuard threat services. If your appliance needs both, the bundle is the better value. This standalone FortiCare SKU covers support independently, which is useful when the FortiGuard subscription is on a different renewal cycle or sourced through a separate vendor agreement.

FortiCare Support Tier Comparison

This product is FortiCare Premium. The table below shows how the three tiers compare for the FortiGate 71G series.

Feature Essential Premium Elite
Critical-issue response Next business day 2 hours (24/7) 1 hour (24/7)
Telephone support (24/7)
Hardware replacement Return-to-factory Advance replacement Advance replacement
Priority RMA add-on eligible Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner carrying the full range of FortiGate 71G and 71G-PoE support contracts. The 3-Year FortiCare Premium for the 71G-PoE is in stock and delivers electronically, worldwide, typically within one business day. No minimum order, no quote cycle — order directly and receive the activation key by email.

What does FortiCare Premium include for the FortiGate 71G-PoE?

FortiCare Premium provides 24/7 telephone access to Fortinet engineers, a two-hour response for critical issues, advance hardware replacement (next business day), access to firmware updates and the FortiCare portal, and eligibility to add a Priority RMA supplement. It does not include FortiGuard security services such as IPS signatures, web filtering, or antivirus.

How is FortiCare Premium different from FortiCare Essential?

Essential limits response to the next business day and provides web-only support with return-to-factory RMA. Premium doubles the response with a 24/7 two-hour SLA, adds telephone access, and includes advance hardware replacement. If uptime matters at your site, Premium is the appropriate baseline tier.

How is this service delivered and activated?

After your order processes, DataCenter360.ca sends a Fortinet contract or registration key electronically, typically within one business day. You register it at support.fortinet.com, link it to your FortiGate 71G-PoE serial number, and the coverage activates immediately. No physical media is shipped.

Can I renew or extend this subscription before it expires?

Yes. Fortinet allows renewal up to 90 days before the expiry date, which avoids coverage gaps. Renewing early also preserves your existing contract end date as the new start so you don’t lose any paid coverage. Contact DataCenter360.ca or re-order the 3-Year SKU (FC-10-G71GP-247-02-36) when your renewal window opens.

Should I buy FortiCare Premium separately or choose a bundle that includes it?

If your FortiGate 71G-PoE already has an active FortiGuard subscription (UTP or Enterprise bundle), you do not need a standalone FortiCare SKU as FortiCare Premium is included in those bundles. This product is for appliances running hardware-only with no active bundle, or for customers who want to manage support and security subscriptions separately. If you need FortiGuard services as well, compare the UTP (FG-71G-PoE UTP bundle) or Enterprise bundle — both include FortiCare Premium coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-71G-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-G71GP-247-02-36

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