Original price was: CAD$641.90.CAD$517.66Current price is: CAD$517.66.
United States (US) Authorized DistributorThe 1-year 4-Hour Hardware and Onsite Engineer Priority RMA (FC-10-F80FD-212-02-12) provides maximum-coverage RMA protection for the FortiGate 80F-DSL on an annual renewal cycle. It is the right choice when organizational policy or budget constraints require year-by-year service commitments, or when evaluating full on-site coverage before committing to a multi-year term.
FC-10-F80FD-212-02-12 is a Priority RMA add-on for FortiCare Premium or Elite subscribers. During the one-year term, if TAC confirms a hardware failure on the registered FortiGate 80F-DSL, Fortinet dispatches a replacement unit and a field engineer to the registered site within four hours. The engineer installs the replacement, verifies connectivity, and removes the defective appliance if requested. Coverage applies weekends and holidays.
An active FortiCare Premium or Elite contract on the same device is required. Essential does not qualify.
Priority RMA is available only to FortiCare Premium and Elite subscribers. The table below shows how base FortiCare tiers differ on support and RMA criteria:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The 1-year term provides flexibility for organizations that review service commitments annually. Multi-year options (FC-10-F80FD-212-02-36 for 3 years, FC-10-F80FD-212-02-60 for 5 years) reduce administrative overhead and may offer better value over the device lifecycle. For organizations certain about long-term deployment of the 80F-DSL, the 3-year or 5-year term is worth comparing against annual renewal costs.
The 1-year on-site service suits branch deployments where the FortiGate 80F-DSL is the sole WAN device and on-site technical staff are unavailable. DSL-connected offices, kiosks, and retail locations with no local IT capacity are typical fits. The annual term also works for short-term project deployments with defined end dates.
Delivery is electronic, worldwide, with the contract key provided by DataCenter360.ca after purchase. The key is registered against the FortiGate 80F-DSL serial number in the Fortinet Support Portal. Coverage begins on the registration date and runs for one year. FortiCare Premium or Elite must be confirmed active on the same device before support cases can reference this add-on.
DataCenter360.ca is an authorized Fortinet Select Partner. Fortinet support contracts purchased here are processed directly through Fortinet’s licensing system. If you need to coordinate renewal with your existing FortiCare contract dates, contact DataCenter360.ca before placing the order to ensure alignment.
The engineer physically installs the replacement FortiGate 80F-DSL at the registered site — mounting, cabling, and verifying basic network connectivity. Configuration restoration from backup is performed by the customer or their support team.
FortiCare Premium or Elite must be active on the FortiGate 80F-DSL at the time a Priority RMA case is opened. It is not strictly required at time of purchase, but the add-on only activates when both contracts are confirmed active on the same device.
FC-10-F80FD-211-02-12 provides 4-hour hardware delivery only. FC-10-F80FD-212-02-12 adds a field engineer to handle the physical swap. If local staff are available to install the hardware, the -211- service is sufficient.
Yes. DataCenter360.ca supplies this service to customers worldwide. The license key is delivered electronically regardless of location, and on-site coverage applies at the FortiGate 80F-DSL’s registered physical site.
No. The 4-hour on-site engineer commitment under this Priority RMA add-on applies seven days a week, including weekends and holidays, at no additional charge beyond the contract price.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-80F-DSL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F80FD-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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