Original price was: CAD$486.42.CAD$392.27Current price is: CAD$392.27.
Authorized Partner for United States (US)DSL remains the primary WAN at many Canadian branch offices, and when that link is the site’s lifeline, the support contract on the firewall protecting it matters. The FC-10-F80FD-247-02-12 is a one-year FortiCare Premium subscription for the FortiGate 80F-DSL, providing 1-hour critical-issue response, advanced hardware replacement, and direct telephone access to Fortinet TAC for 12 months.
FortiCare Premium is Fortinet’s mid-tier support contract. For the FortiGate 80F-DSL, it provides: a 1-hour critical-issue response SLA from Fortinet TAC, direct telephone access to a support engineer, advanced hardware replacement (a replacement unit ships before the failed appliance is returned), Priority RMA add-on eligibility, access to all firmware and software releases, and the Fortinet online support portal and asset management tools.
This subscription is the Premium tier. The table below shows how it compares to Essential and Elite so you can confirm the coverage fits, or step up if needed.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Sites where a hardware failure means the DSL connection goes with it. The 80F-DSL integrates the VDSL2/ADSL2+ modem and the firewall in a single unit, so there is no secondary device to fall back on if the appliance fails. Premium’s advanced replacement ships a replacement unit before you return the faulty one — which is materially different from Essential’s return-and-replace process. Phone access to Fortinet TAC is also included, which matters when you need a configuration decision on a Sunday afternoon and email tickets are not an option.
This is an electronic license. After purchase, DataCenter360.ca processes the order and the registration code arrives by email, normally within 0 to 1 business days. You register the contract against the serial number of your FortiGate 80F-DSL through the Fortinet support portal. The contract is keyed to that specific device and is non-transferable to a different serial number once activated.
FortiCare Premium is a support and hardware warranty contract, not a FortiGuard security subscription. It covers TAC response times, hardware replacement, and software access. If the DSL site also needs FortiGuard security services, the hardware bundle FG-80F-DSL-BDL-950 (UTP) or FG-80F-DSL-BDL-809 (Enterprise) includes hardware, FortiCare, and all FortiGuard subscriptions in one SKU, often at a lower combined cost than purchasing them separately.
DataCenter360.ca is a Fortinet Select Partner and MSSP. The FC-10-F80FD-247-02-12 is fulfilled electronically after payment and typically delivered within one business day. If you have questions about activation or want to confirm the contract terms against your device’s existing coverage, our team can assist before or after purchase.
Yes. The FC-10-F80FD-247-02-12 is issued against the serial number of a FortiGate 80F-DSL unit. It cannot be applied to a different model or transferred to a different serial after activation. Before ordering, confirm the serial number of the device you are covering.
Essential covers next-business-day critical-issue response and return-and-replace RMA, without telephone support. Premium upgrades that to a 1-hour critical-issue response SLA, direct telephone access to Fortinet TAC, and advanced hardware replacement — meaning Fortinet ships the replacement before you send the failed unit back.
Yes. FortiCare contracts are delivered electronically and can be registered from any country. There is no geographic restriction on where the device is installed or who activates the contract.
Fortinet’s advanced replacement process ships a replacement unit before you return the faulty device, so downtime is limited to transit time rather than the full return-repair-ship cycle. The 1-hour critical response SLA means a TAC engineer engages on the case quickly, which can resolve software and configuration issues before RMA is even needed.
No. FortiCare Premium is a hardware support and TAC access contract. FortiGuard services such as IPS, AV, web filtering, and sandbox inspection are separate subscriptions (or included in a hardware bundle like the BDL-950 UTP or BDL-809 Enterprise). You can run both: FortiCare covers the hardware and support, FortiGuard covers the threat intelligence feeds.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-80F-DSL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F80FD-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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