Original price was: CAD$499.26.CAD$402.63Current price is: CAD$402.63.
United States (US) Authorized DistributorFor organizations that manage Fortinet support on an annual budget cycle, FC-10-F80FD-211-02-12 provides a 1-year commitment to 4-hour hardware delivery Priority RMA for the FortiGate 80F-DSL. It also works for sites testing Priority RMA coverage before committing to a multi-year term.
FC-10-F80FD-211-02-12 is a Priority RMA add-on for FortiCare Premium or Elite subscribers on the FortiGate 80F-DSL. During the one-year term, when TAC confirms a hardware failure, Fortinet dispatches a replacement unit to the registered site within four hours. Installation is handled by the customer. Coverage applies weekends and holidays.
FortiCare Essential does not qualify for Priority RMA. FortiCare Premium or Elite must be active on the same device.
Priority RMA is available under FortiCare Premium and Elite only. The table below summarizes how base support tiers differ:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The 1-year term provides the most flexibility. It suits environments where budget cycles require annual authorization or where the deployment timeline is not yet defined. For long-term deployments, the 3-year (FC-10-F80FD-211-02-36) or 5-year (FC-10-F80FD-211-02-60) options reduce per-year cost and remove the renewal overhead. Compare the total cost before committing to annual renewals for devices planned for extended use.
DSL-connected branch offices where the FortiGate 80F-DSL is the only WAN device, and where local staff can handle physical hardware swaps, are the typical fit for this service. It is also used in environments with short-term deployments, contract engagements, or sites undergoing evaluation before a long-term infrastructure commitment.
The license is delivered electronically worldwide. DataCenter360.ca provides the contract key after purchase, and it is registered against the FortiGate 80F-DSL serial number in the Fortinet Support Portal. Coverage begins on the registration date and runs for one year from that date.
DataCenter360.ca is a Fortinet Select Partner with authorization to sell Fortinet support services internationally. Contracts are processed through Fortinet’s licensing system. For customers renewing an existing 1-year Priority RMA, contact DataCenter360.ca to align the renewal date with the current contract expiry to avoid coverage gaps.
Yes. The Priority RMA 4-hour delivery commitment under FC-10-F80FD-211-02-12 applies seven days a week, including weekends and public holidays.
Both provide 4-hour hardware delivery. The -212- service (FC-10-F80FD-212-02-12) also dispatches a field engineer to handle the physical installation. If local staff can perform the swap, the -211- service is sufficient.
Yes. The license key is delivered electronically and can be registered in the Fortinet Support Portal immediately after purchase. Coverage begins on the registration date.
Yes. DataCenter360.ca sells this service internationally. The license is delivered electronically and service coverage applies at the device’s registered site location regardless of country.
No. Priority RMA add-ons require FortiCare Premium or Elite. Essential-tier subscribers must first upgrade their base FortiCare contract before adding Priority RMA.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-80F-DSL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F80FD-211-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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