Fortinet FortiGate 81F-POE 4-Hour Hardware Delivery RMA, 3-Year (FC-10-F81FP-211-02-36)

SKU: FC-10-F81FP-211-02-36

Original price was: CAD$1,497.77.Current price is: CAD$1,207.88.

Save:19%You save CAD$203.23
FortiGate 81F-POE 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-F81FP-211-02-36) — replacement unit at your site within 4 hours of confirmed failure, for 3 years. Requires FortiCare Premium or Elite. Worldwide electronic delivery.
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Product description

For sites where local IT staff can swap a firewall but can’t source a replacement unit quickly, the gap between failure and recovery is a logistics problem. FC-10-F81FP-211-02-36 solves that gap for three years: a replacement FortiGate 81F-POE guaranteed at your location within four hours of a confirmed failure, without the overhead of on-site engineer dispatch.

What the 4-Hour Hardware Delivery Priority RMA Covers

A three-year 4-hour hardware delivery add-on for the FortiGate 81F-POE, requiring FortiCare Premium or Elite. After Fortinet TAC confirms the failure:

  • A replacement FortiGate 81F-POE is shipped with a four-hour arrival commitment
  • Your team installs the replacement unit
  • Coverage runs for three years from the activation date

Three years removes annual renewal cycles while covering the hardware through a typical SMB refresh period. For sites that also need installation support, the FC-10-F81FP-212-02-36 adds on-site engineer dispatch to the same delivery SLA.

Who Needs 4-Hour Hardware Delivery Priority RMA?

This service fits well when:

  • The site has IT staff who can perform hardware swaps independently
  • Annual renewals add administrative overhead you want to avoid
  • The FortiGate 81F-POE is critical infrastructure with a defined three-year support horizon
  • Four-hour hardware availability meets the recovery time requirement

Activation and Delivery

FC-10-F81FP-211 is a Fortinet subscription license purchased and delivered electronically. After ordering from DataCenter360.ca, the registration key arrives via email within 0-1 business days. Register it against the FortiGate 81F-POE serial number in the Fortinet Support portal, alongside an active FortiCare Premium or Elite contract. Coverage begins immediately on activation and is available globally wherever Fortinet logistics operates.

FortiCare Support Levels and the Priority RMA Add-On

Priority RMA is an add-on that requires FortiCare Premium or Elite on the same device. The table below outlines what each FortiCare support tier provides:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

A three-year term aligns with common SMB hardware planning cycles and avoids annual renewal. DataCenter360.ca is an authorized Fortinet Select Partner — FC-10-F81FP-211-02-36 is delivered electronically within a business day. Reach out if you want to pair it with a matching FortiCare contract.

What does the 3-Year 4-Hour Hardware Delivery Priority RMA cover?

A replacement FortiGate 81F-POE delivered to your location within four hours of a confirmed hardware failure, for three years. Your team handles the swap. Requires FortiCare Premium or Elite.

What is the difference between this and the 4-Hour On-Site RMA?

FC-10-F81FP-211 (this service) delivers the hardware in four hours; your IT team installs it. FC-10-F81FP-212 adds a Fortinet engineer to do the installation, at a higher price. If you have local staff, the -211- is the more cost-effective option.

When does the four-hour delivery window start?

From the moment Fortinet TAC closes the hardware diagnostic case and approves dispatch. The clock does not run from when you open the ticket.

Can I add on-site engineer support later?

Not retroactively to this contract, but you can purchase FC-10-F81FP-212 when this term expires. DataCenter360.ca can help you plan the transition.

What happens if my renewal is delayed?

Coverage lapses if FortiCare Premium or Elite expires on the device. Keep both contracts aligned to maintain eligibility. DataCenter360.ca sends renewal reminders and can help coordinate timing.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-81F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F81FP-211-02-36

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