Fortinet FortiGate 81F-POE 4-Hour Hardware Delivery RMA, 5-Year (FC-10-F81FP-211-02-60)

SKU: FC-10-F81FP-211-02-60

Original price was: CAD$2,496.29.Current price is: CAD$1,991.72.

Save:20%You save CAD$353.72
FortiGate 81F-POE 4-Hour Hardware Delivery Priority RMA, 5-Year (FC-10-F81FP-211-02-60) — replacement unit delivered to your site within 4 hours of a confirmed failure. Requires FortiCare Premium or Elite. Electronic delivery worldwide.
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Product description

When your IT team can handle a firewall swap but needs replacement hardware fast, the speed of delivery is everything. FC-10-F81FP-211-02-60 commits Fortinet to getting a replacement FortiGate 81F-POE to your location within four hours of a confirmed hardware failure, for five years. Your team handles the installation while Fortinet handles the logistics.

What the 4-Hour Hardware Delivery Priority RMA Covers

FC-10-F81FP-211-02-60 is a hardware delivery add-on requiring FortiCare Premium or Elite. When Fortinet TAC confirms the hardware failure:

  • A replacement FortiGate 81F-POE is dispatched within the four-hour delivery window
  • Your IT team performs the installation (no on-site engineer included)
  • Five-year coverage runs from the service activation date

If on-site installation support is also needed, the FC-10-F81FP-212 variant adds a Fortinet field engineer to the same four-hour response commitment.

Who Needs 4-Hour Hardware Delivery Priority RMA?

This service is built for:

  • Organizations with on-site IT staff who can swap hardware independently
  • Environments where four-hour hardware availability meets the recovery time objective
  • Teams that want priority RMA without the added cost of on-site dispatch
  • Deployments where the FortiGate 81F-POE is critical but local staff handle maintenance

Activation and Delivery

FC-10-F81FP-211 is a Fortinet subscription license purchased and delivered electronically. After ordering from DataCenter360.ca, the registration key arrives via email within 0-1 business days. Register it against the FortiGate 81F-POE serial number in the Fortinet Support portal, alongside an active FortiCare Premium or Elite contract. Coverage begins immediately on activation and is available globally wherever Fortinet logistics operates.

FortiCare Support Levels and the Priority RMA Add-On

Priority RMA is an add-on that requires FortiCare Premium or Elite on the same device. The table below outlines what each FortiCare support tier provides:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

Five years of 4-hour hardware delivery priority RMA covers the FortiGate 81F-POE for its full typical service life. DataCenter360.ca is a Fortinet Select Partner: FC-10-F81FP-211-02-60 is delivered electronically within a business day. If recovery requirements ever tighten, upgrading to the on-site variant (FC-10-F81FP-212) is a straightforward step.

What does 4-Hour Hardware Delivery Priority RMA include?

A replacement FortiGate 81F-POE unit delivered to your location within four hours of Fortinet TAC confirming the hardware failure. Your IT team performs the installation. FortiCare Premium or Elite is required.

Does this include an on-site engineer?

No. The FC-10-F81FP-211 series covers hardware delivery only. If on-site installation is needed, the FC-10-F81FP-212 series adds a Fortinet engineer to the same four-hour response.

When does the four-hour delivery clock start?

The four-hour window starts when Fortinet TAC closes the diagnostic case and confirms the hardware needs replacement. It does not start at the time the support ticket is opened.

Is five years a common term for Priority RMA?

Yes. A five-year term aligns Priority RMA coverage with the expected service life of the FortiGate 81F-POE hardware, eliminating annual renewals and keeping support costs predictable. One-year and three-year terms are also available if a shorter commitment is preferred.

Do I need to have FortiCare Premium active before buying this?

Yes. Priority RMA add-ons like FC-10-F81FP-211-02-60 require FortiCare Premium or Elite on the FortiGate 81F-POE. DataCenter360.ca can supply both in a single order.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-81F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F81FP-211-02-60

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