Fortinet FortiGate 81F-POE 4-Hour On-Site Priority RMA, 1-Year (FC-10-F81FP-212-02-12)

SKU: FC-10-F81FP-212-02-12

Original price was: CAD$704.21.Current price is: CAD$567.91.

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FortiGate 81F-POE 4-Hour On-Site Priority RMA, 1-Year (FC-10-F81FP-212-02-12) — replacement unit and on-site engineer within 4 hours of a confirmed failure. Requires FortiCare Premium or Elite. Electronic delivery worldwide.
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Product description

A one-year 4-hour on-site priority RMA contract works well for organizations evaluating Fortinet’s premium support tiers before committing to a longer term, or for covering a single budget cycle where the FortiGate 81F-POE is a critical link. FC-10-F81FP-212-02-12 gives the device full on-site priority replacement coverage for twelve months: hardware at the door and an engineer ready to install within four hours of any confirmed failure.

What the 4-Hour On-Site Priority RMA Covers

This is a twelve-month Priority RMA add-on for the FortiGate 81F-POE, requiring FortiCare Premium or Elite on the same unit. When Fortinet TAC confirms a hardware failure:

  • A replacement FortiGate 81F-POE ships within four hours
  • A Fortinet-certified on-site engineer is dispatched to install the replacement
  • One year of coverage runs from the service activation date

The one-year variant is identical in service scope to the 3-year and 5-year options — only the coverage term differs. Organizations that prefer annual renewals or want to trial premium RMA before extending should start here.

Who Needs 4-Hour On-Site Priority RMA?

This service works well for:

  • Organizations piloting Fortinet priority RMA before committing to a multi-year term
  • Sites covering a single budget or fiscal year
  • Branches where a FortiGate 81F-POE failure would stall operations and on-site IT is not available
  • Mid-refresh bridging — keeping full coverage until replacement hardware is scheduled

Activation and Delivery

FC-10-F81FP-212 is a Fortinet subscription license purchased and delivered electronically. After ordering from DataCenter360.ca, the registration key arrives via email within 0-1 business days. Register it against the FortiGate 81F-POE serial number in the Fortinet Support portal, alongside an active FortiCare Premium or Elite contract. Coverage begins immediately on activation and is available globally wherever Fortinet logistics operates.

FortiCare Support Levels and the Priority RMA Add-On

Priority RMA is an add-on that requires FortiCare Premium or Elite on the same device. The table below outlines what each FortiCare support tier provides:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with electronic delivery on all licensing. FC-10-F81FP-212-02-12 arrives within a business day of your order. If the one-year trial proves valuable, renew into a 3-year or 5-year term to lock in the same coverage without annual renewal overhead.

What does the 1-Year 4-Hour On-Site Priority RMA do?

It guarantees Fortinet will ship a replacement FortiGate 81F-POE and send a field engineer to install it, both within four hours of a confirmed hardware failure, for one year from activation. FortiCare Premium or Elite is required to activate it.

Can I renew this after the year expires?

Yes. A renewal SKU will be available through DataCenter360.ca before your term ends. We can help arrange renewal or an upgrade to a longer-term contract to avoid any gap in coverage.

Is this the same service as the 3-year or 5-year version?

The service scope is identical. Only the coverage duration differs. FC-10-F81FP-212-02-12 covers 12 months, while FC-10-F81FP-212-02-36 and FC-10-F81FP-212-02-60 cover 36 and 60 months respectively.

When does the four-hour SLA clock start?

The clock starts once Fortinet TAC determines the hardware is faulty and closes the diagnostic case. It does not begin at ticket creation.

Do I need FortiCare Premium to activate this?

Yes. The -212- Priority RMA is an add-on and requires FortiCare Premium or Elite active on the same FortiGate 81F-POE unit. DataCenter360.ca can provide both in one order.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-81F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F81FP-212-02-12

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