CAD$639.98 Original price was: CAD$639.98.CAD$516.12Current price is: CAD$516.12.
Annual support renewals give IT teams a defined checkpoint each year: review the hardware, assess whether the deployment is continuing as planned, and renew coverage without a long-term commitment. The FortiGate 81F-POE 1-Year FortiCare Premium subscription (FC-10-F81FP-247-02-12) keeps 24×7 TAC access, firmware entitlement, and next-business-day advance hardware replacement active through the next twelve months.
FortiCare Premium is Fortinet’s mid-tier hardware support service. It provides around-the-clock access to the Fortinet TAC for all severity levels. P1 critical issues receive a one-hour response; other issues are handled within standard SLAs. When hardware fails, Fortinet ships a replacement unit the next business day before the defective unit is returned, avoiding the wait associated with return-to-factory service. Firmware and portal access remain available throughout the term, and Priority RMA can be added as an upgrade where same-day replacement is required.
This product provides FortiCare Premium coverage. The table below shows how the three FortiCare tiers compare across key support dimensions:
| Essential | Premium | Elite | |
|---|---|---|---|
| P1 critical-issue response | Next business day | 1 hour (24×7) | 15 minutes (24×7) |
| Telephone support | Business hours | 24×7 | 24×7 priority queue |
| Hardware replacement | Return-to-factory | Next-business-day advance replacement | Same-day (select regions) |
| Priority RMA add-on eligibility | — | Eligible | Included |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This is a practical choice for organizations running the FortiGate 81F-POE where hardware lifecycle decisions are reviewed on an annual basis, or where the device is within a couple of years of a planned replacement. It also suits environments where budget approval cycles are annual and committing to a 3-year or 5-year support contract is not straightforward. PoE-dependent deployments, where cameras or wireless access points rely on the firewall for power, particularly benefit from keeping FortiCare current at all times.
This license is delivered electronically to any country, with no physical shipment involved. DataCenter360.ca provides the contract number and activation instructions within 0-1 business days of purchase. Log into the Fortinet Support Portal, register the contract against the FortiGate 81F-POE serial number, and the subscription activates immediately. The one-year term starts on the registration date.
FortiCare Premium covers only the hardware support layer: TAC, firmware, and RMA. FortiGuard security feeds (IPS, antivirus, web filtering, application control) are not included. If the FortiGate 81F-POE needs combined security and support coverage, the UTP or Enterprise bundles for this model include both FortiCare and FortiGuard services in a single subscription. FortiCare Premium stands on its own when FortiGuard is already licensed through a separate SKU.
DataCenter360.ca is a Fortinet Select Partner offering direct license fulfillment for Canadian and international customers. The 1-year term is a common choice for devices nearing a refresh cycle, and we can confirm whether a shorter term or co-term with existing contracts makes better sense for your situation before you order. Electronic delivery means you typically receive the contract key the same day.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-81F-POE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F81FP-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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