Fortinet FortiGate 81F-POE FortiCare Premium, 1-Year (FC-10-F81FP-247-02-12)

SKU: FC-10-F81FP-247-02-12

Original price was: CAD$639.98.Current price is: CAD$516.12.

Save:19%You save CAD$86.86
FortiGate 81F-POE 1-Year FortiCare Premium (FC-10-F81FP-247-02-12) delivers 24×7 TAC support and next-business-day advance hardware replacement for the next twelve months, keeping PoE-branch coverage current for IT teams that review contracts annually.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
US flag United States (US) Authorized Distributor
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout

Product description

Annual support renewals give IT teams a defined checkpoint each year: review the hardware, assess whether the deployment is continuing as planned, and renew coverage without a long-term commitment. The FortiGate 81F-POE 1-Year FortiCare Premium subscription (FC-10-F81FP-247-02-12) keeps 24×7 TAC access, firmware entitlement, and next-business-day advance hardware replacement active through the next twelve months.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier hardware support service. It provides around-the-clock access to the Fortinet TAC for all severity levels. P1 critical issues receive a one-hour response; other issues are handled within standard SLAs. When hardware fails, Fortinet ships a replacement unit the next business day before the defective unit is returned, avoiding the wait associated with return-to-factory service. Firmware and portal access remain available throughout the term, and Priority RMA can be added as an upgrade where same-day replacement is required.

FortiCare Support Tier Comparison

This product provides FortiCare Premium coverage. The table below shows how the three FortiCare tiers compare across key support dimensions:

Essential Premium Elite
P1 critical-issue response Next business day 1 hour (24×7) 15 minutes (24×7)
Telephone support Business hours 24×7 24×7 priority queue
Hardware replacement Return-to-factory Next-business-day advance replacement Same-day (select regions)
Priority RMA add-on eligibility Eligible Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This

This is a practical choice for organizations running the FortiGate 81F-POE where hardware lifecycle decisions are reviewed on an annual basis, or where the device is within a couple of years of a planned replacement. It also suits environments where budget approval cycles are annual and committing to a 3-year or 5-year support contract is not straightforward. PoE-dependent deployments, where cameras or wireless access points rely on the firewall for power, particularly benefit from keeping FortiCare current at all times.

Activation and Delivery

This license is delivered electronically to any country, with no physical shipment involved. DataCenter360.ca provides the contract number and activation instructions within 0-1 business days of purchase. Log into the Fortinet Support Portal, register the contract against the FortiGate 81F-POE serial number, and the subscription activates immediately. The one-year term starts on the registration date.

FortiCare Premium vs a FortiGuard Bundle

FortiCare Premium covers only the hardware support layer: TAC, firmware, and RMA. FortiGuard security feeds (IPS, antivirus, web filtering, application control) are not included. If the FortiGate 81F-POE needs combined security and support coverage, the UTP or Enterprise bundles for this model include both FortiCare and FortiGuard services in a single subscription. FortiCare Premium stands on its own when FortiGuard is already licensed through a separate SKU.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner offering direct license fulfillment for Canadian and international customers. The 1-year term is a common choice for devices nearing a refresh cycle, and we can confirm whether a shorter term or co-term with existing contracts makes better sense for your situation before you order. Electronic delivery means you typically receive the contract key the same day.

Can this 1-year subscription be upgraded to a 3-year or 5-year term later?
You cannot extend a 1-year contract mid-term, but at renewal you can purchase a 3-year or 5-year FortiCare Premium SKU for the same model. If you know the hardware will be in service for several more years, buying the longer term at renewal is usually more cost-effective than renewing annually.
What is the difference between FortiCare Essential and FortiCare Premium?
Essential provides business-hours TAC support and return-to-factory RMA. Premium upgrades that to 24×7 TAC with a 1-hour P1 response time and next-business-day advance hardware replacement. For a FortiGate that powers PoE devices or serves as the primary gateway, Premium is the safer choice since the advance replacement minimizes branch downtime.
What happens if the subscription lapses before I renew?
Once a FortiCare contract expires, you lose access to TAC support and new firmware releases. The device continues to function with its existing firmware, but you cannot open support cases or download firmware updates until a new contract is active. Renewing before expiry avoids a gap in coverage.
Does FortiCare Premium include the FortiGuard IPS or antivirus services?
No. FortiCare Premium is a support and RMA subscription, not a security service subscription. FortiGuard IPS, antivirus, web filtering, and application control are separate. To get both under one SKU, look at the UTP or Enterprise bundle for the FortiGate 81F-POE.
Is this subscription valid for customers outside Canada?
Yes. FortiCare licenses are fulfilled electronically and valid worldwide. DataCenter360.ca delivers the contract key to any country, and Fortinet’s TAC operates globally. There are no geographic restrictions on where the FortiGate 81F-POE is deployed under this subscription.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-81F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F81FP-247-02-12

Customer ratings & reviews

0.0
Based on 0 reviews
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
0 of 0 reviews

Sorry, no reviews match your current selections