Fortinet FortiGate 81F-POE FortiCare Premium, 5-Year (FC-10-F81FP-247-02-60)

SKU: FC-10-F81FP-247-02-60

Original price was: CAD$3,199.90.Current price is: CAD$2,553.12.

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FortiGate 81F-POE FortiCare Premium 5-Year (FC-10-F81FP-247-02-60): 60 months of 1-hour critical response, advanced hardware replacement, and Fortinet TAC telephone access for your SSD-equipped PoE branch firewall. Electronic delivery worldwide.
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Product description

The FortiGate 81F-POE adds a 128 GB SSD to the 80F-POE platform, and branch sites tend to keep SSD-equipped units in service longer because local log retention is a compliance asset. A 5-year FortiCare Premium contract (FC-10-F81FP-247-02-60) matches that longer retention cycle: 60 months of 1-hour critical-issue response, advanced hardware replacement, and telephone access to Fortinet TAC in a single purchase at a fixed cost.

What FortiCare Premium covers

FortiCare Premium is Fortinet’s mid-tier support contract. For the FortiGate 81F-POE, it provides: a 1-hour critical-issue response SLA from Fortinet TAC, direct telephone access to a support engineer, advanced hardware replacement (a replacement unit ships before the failed appliance is returned), Priority RMA add-on eligibility, access to all firmware and software releases, and the Fortinet online support portal and asset management tools.

This subscription is the Premium tier. The table below shows how it compares to Essential and Elite so you can confirm the coverage fits, or step up if needed.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who uses this contract

Sites where the 81F-POE is expected to run for five or more years, particularly where the on-board SSD is being used for active log retention and a hardware failure would affect both connectivity and the logging record. Organisations that manage their own compliance logs locally rather than sending everything to FortiAnalyzer or a cloud SIEM get particular value from Premium’s advanced replacement, since restoring the device quickly also restores the log collection pipeline.

Activation and delivery

This contract is delivered electronically to any country, normally within 0 to 1 business days after payment. Registration is completed in the Fortinet support portal under the serial number of your FortiGate 81F-POE. Fortinet stacks the new term against any existing active contract, so purchasing early preserves coverage continuity and current pricing for the full 5-year window.

FortiCare Premium versus the full security bundle

FortiCare Premium is a support and hardware warranty contract. It does not include FortiGuard threat intelligence subscriptions. If the site also requires FortiGuard threat subscription services, the FG-81F-POE-BDL-950 (UTP) and FG-81F-POE-BDL-809 (Enterprise) hardware bundles combine hardware, FortiCare, and the full FortiGuard stack in one SKU. For an existing deployment, this standalone FortiCare renewal keeps support current without replacing the device.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP that handles FortiCare licensing for Canadian businesses across all Fortinet product lines. FC-10-F81FP-247-02-60 is processed and delivered electronically, typically within one business day. The 5-year term locks in the current rate for the full contract period and eliminates the renewal overhead for the next five years.

Does this FortiCare contract cover the 128 GB SSD in the 81F-POE?

FortiCare covers the appliance as a unit. If the device fails — including a storage failure — the advanced replacement process sends a replacement 81F-POE. The contract does not cover separately purchased accessories, but all integrated components of the FortiGate 81F-POE are covered under the hardware replacement terms.

How does FortiCare Premium compare to Elite for the 81F-POE?

Premium provides 1-hour critical-issue response, telephone support, advanced RMA, and Priority RMA add-on eligibility. Elite upgrades critical response to 15 minutes and adds extended LTS support and the Elite monitoring portal. Premium is the right choice for most branch deployments; Elite is typically selected for mission-critical appliances where even 1-hour response is insufficient.

Can I activate this contract while the 81F-POE already has active FortiCare?

Yes. Fortinet stacks the new contract to start at the expiry of the current one. Purchasing early is a common way to lock in pricing before a renewal period when rates may have increased.

Is worldwide delivery available for this license?

Yes. FortiCare contracts are electronic and can be delivered to any country. There is no geographic restriction on where the device is installed or where the contract is activated. DataCenter360.ca sends the registration code by email; activation is completed through Fortinet’s online support portal.

What does FortiCare Premium include that a basic hardware warranty does not?

A standard Fortinet hardware warranty covers defects in materials and workmanship, with return-and-replace at a standard response time. FortiCare Premium adds: a 1-hour critical-issue SLA with Fortinet TAC engagement, telephone access to technical support, advanced hardware replacement (replacement ships before you return the failed unit), and Priority RMA add-on eligibility for even faster next-business-day delivery of replacements.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-81F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F81FP-247-02-60

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