Fortinet FortiGate 81F-POE FortiCare Premium, 3-Year (FC-10-F81FP-247-02-36)

Three-year FortiCare agreements tend to match real deployment timelines better than annual renewals. When a FortiGate 81F-POE is powering PoE cameras, access points, or VoIP phones at a branch, the last thing an IT team wants is to discover the support contract lapsed during an incident. The FC-10-F81FP-247-02-36 secures 24×7 TAC access, firmware entitlement, and next-business-day advance hardware replacement for three consecutive years under one purchase.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier support service for hardware. It provides 24×7 access to the Fortinet TAC for all severity levels: P1 critical issues receive a one-hour response, and all other priorities are handled within standard SLAs. Hardware replacement is advance-ship — Fortinet sends a replacement unit before you return the defective one, so downtime is measured in hours rather than days. Firmware, security advisories, and portal access remain available throughout the term. Priority RMA can be added as an upgrade when same-day replacement is required at specific sites.

FortiCare Support Tier Comparison

This product provides FortiCare Premium coverage. The table below shows how the three FortiCare tiers compare across key support dimensions:

Who Needs This

This subscription suits IT teams running a FortiGate 81F-POE as the primary gateway for a branch, retail location, or small campus. The 81F-POE’s eight PoE+ ports mean it powers downstream devices directly, so a hardware failure takes both the firewall and any connected PoE equipment offline simultaneously. Having an active FortiCare Premium subscription ensures Fortinet ships a replacement unit rather than leaving you to source one independently while the branch is down.

Activation and Delivery

FortiCare licenses are delivered electronically to any country. After purchase, DataCenter360.ca provides the contract number and registration steps within 0-1 business days. Activate by logging into the Fortinet Support Portal, navigating to Asset Management, and registering the contract against the FortiGate 81F-POE serial number. The subscription starts on the registration date and runs for the full three-year term.

FortiCare Premium vs a FortiGuard Bundle

FortiCare Premium covers support for the hardware: TAC access, firmware, and RMA. It does not include FortiGuard threat intelligence such as IPS signatures, antivirus, web filtering, or application control. Organizations that need combined security service coverage should look at the FortiGate 81F-POE UTP (FC-10-F81FP-950-02-XX) or Enterprise (FC-10-F81FP-809-02-XX) bundles, which include both FortiGuard subscriptions and FortiCare in one SKU. FortiCare Premium is the right choice when FortiGuard is licensed separately, or when only the hardware support layer is needed.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with direct fulfillment access on license orders. If you need to co-term FC-10-F81FP-247-02-36 with existing FortiCare or FortiGuard contracts on the same device, contact us before placing the order and we will confirm the co-term date and prorated pricing. Orders process securely with same-day electronic delivery in most cases.