Fortinet FortiGate 900G 4-Hour Priority RMA, 1-Year (FC-10-FG9H0-211-02-12)

Four hours, not the next day. This one-year 4-Hour Priority RMA upgrades FortiGate 900G hardware replacement so a courier delivers a replacement appliance on-site within four hours of a confirmed exchange, the tier that data-center edges and high-availability pairs are built around.

What the 4-Hour Priority RMA covers

This is the 1-Year term of Fortinet’s 4-Hour Priority RMA for the FortiGate 900G (SKU FC-10-FG9H0-211-02-12). It provides a replacement appliance delivered on-site by courier within four hours of a confirmed exchange. Priority RMA is an advanced-replacement service and covers weekends and holidays, so a failure on a Saturday is handled the same as one on a Tuesday.

Priority RMA options compared

Fortinet offers three Priority RMA delivery tiers for the FortiGate 900G. This product is the 4-Hour Courier option. Use the comparison to see where it sits.

Who needs it

The FortiGate 900G is a high-throughput campus and data-center firewall, and downtime on it is rarely cheap. Teams that run it at the network edge, in a high-availability pair, or at a site with an internal service-level commitment use Priority RMA so a hardware failure is measured in hours rather than days. If the 900G sits in a lab or a low-stakes branch, standard next-business-day replacement may be enough.

How it works with your FortiCare plan

Priority RMA does not replace FortiCare support, it layers on top of it. The appliance needs an active FortiCare Premium or Elite contract, which supplies 24×7 technical support, firmware, and the base advanced-replacement entitlement. This 4-Hour Priority RMA line then accelerates the physical replacement to the 4-hour courier target. FortiCare Essential, offered on entry devices, is limited to return-and-replace and cannot take a Priority RMA add-on.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner, and this one-year 4-hour RMA is activated electronically on your FortiGate 900G serial within about a business day. It suits sites where a next-day part is simply too slow. Tell us your location and we will confirm four-hour courier availability before you commit.