Fortinet FortiGate 900G 4-Hour Priority RMA, 3-Year (FC-10-FG9H0-211-02-36)

For a FortiGate 900G that anchors a high-availability edge, a three-year 4-Hour Priority RMA keeps four-hour on-site replacement in force for three years straight. A confirmed failure triggers a courier delivery to your site inside four hours, weekends and holidays included, across the whole term.

What the 4-Hour Priority RMA covers

This is the 3-Year term of Fortinet’s 4-Hour Priority RMA for the FortiGate 900G (SKU FC-10-FG9H0-211-02-36). It provides a replacement appliance delivered on-site by courier within four hours of a confirmed exchange. Priority RMA is an advanced-replacement service and covers weekends and holidays, so a failure on a Saturday is handled the same as one on a Tuesday.

Priority RMA options compared

Fortinet offers three Priority RMA delivery tiers for the FortiGate 900G. This product is the 4-Hour Courier option. Use the comparison to see where it sits.

Who needs it

The FortiGate 900G is a high-throughput campus and data-center firewall, and downtime on it is rarely cheap. Teams that run it at the network edge, in a high-availability pair, or at a site with an internal service-level commitment use Priority RMA so a hardware failure is measured in hours rather than days. If the 900G sits in a lab or a low-stakes branch, standard next-business-day replacement may be enough.

How it works with your FortiCare plan

Priority RMA does not replace FortiCare support, it layers on top of it. The appliance needs an active FortiCare Premium or Elite contract, which supplies 24×7 technical support, firmware, and the base advanced-replacement entitlement. This 4-Hour Priority RMA line then accelerates the physical replacement to the 4-hour courier target. FortiCare Essential, offered on entry devices, is limited to return-and-replace and cannot take a Priority RMA add-on.

Buying from DataCenter360.ca

This three-year term ships electronically from DataCenter360.ca, an authorized Fortinet Select Partner, and registers to your FortiGate 900G serial. One order covers three years of four-hour replacement without an annual lapse. We can align the end date to your FortiCare Premium or Elite contract on request.