Fortinet FortiGate 900G FortiCare Premium Support, 1-Year (FC-10-FG9H0-247-02-12)

The FortiGate 900G moves 20 Gbps of inspected traffic at the edge of large-enterprise and data-centre environments. Support coverage on a platform at that scale starts with FortiCare Premium: the tier that delivers 24×7 TAC access, a one-hour Sev-1 response window, and advance hardware replacement. The FC-10-FG9H0-247-02-12 covers a full 12-month term.

What This License Covers

FortiCare Premium is the mid-tier of Fortinet’s three-level support programme. The comparison table below shows how it differs from Essential (entry-level) and Elite (top-tier) on the criteria that affect production uptime most directly. This SKU covers the Premium tier.

Who Needs This Subscription

Annual FortiCare Premium suits budget cycles that renew licenses year by year, organizations that want to evaluate support coverage before committing to a multi-year term, and environments where the hardware may be refreshed within two years. The FortiGate 900G handles the network edge for large campuses, regional data centres, and service-provider environments where downtime has direct operational and financial consequences, making the 1-hour Sev-1 SLA a practical requirement.

Activation and Delivery

After order confirmation, DataCenter360.ca provides the electronic license key, normally within one business day. You register it in the Fortinet Support Portal (support.fortinet.com) against the 900G serial number. Coverage starts on the registration date and runs for 12 months. If this is a renewal, registering before the existing term expires keeps coverage continuous with no gap.

One Service vs. the Full Bundle

FortiCare Premium handles the support side: TAC access, RMA logistics, and access to firmware and tools. It does not activate FortiGuard security feeds. IPS, application control, web filtering, antivirus, and DNS filtering are separate subscriptions or part of the UTP or Enterprise bundle SKUs. For a FortiGate 900G running active threat-inspection policies, bundling the support and the FortiGuard feeds into a UTP or Enterprise SKU is usually more cost-effective than purchasing each component individually.

Buying from DataCenter360.ca

DataCenter360.ca carries the full suite of FortiGate 900G licenses and handles FortiCare Premium registration as a Fortinet Select Partner. If you are unsure whether the appliance already has active coverage, we can help verify the current expiry against the serial number before you order. For organizations that want to lock in longer terms and reduce annual renewal work, 3-year and 5-year options are available in the same FortiCare Premium tier.