Fortinet FortiGate 900G FortiCare Premium Support, 3-Year (FC-10-FG9H0-247-02-36)

SKU: FC-10-FG9H0-247-02-36

Original price was: CAD$30,811.32.Current price is: CAD$24,324.72.

Save:21%You save CAD$4547.37
The FC-10-FG9H0-247-02-36 is a 3-Year FortiCare Premium Support subscription for the FortiGate 900G, covering 24×7 TAC, a 1-hour Sev-1 response SLA, and advance hardware replacement for three years — delivered electronically worldwide from DataCenter360.ca, an authorized Fortinet Select Partner.
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Product description

Three years is a common planning horizon for network infrastructure: long enough to align with hardware refresh cycles but short enough to adjust if the architecture changes. The FC-10-FG9H0-247-02-36 locks in FortiCare Premium on the FortiGate 900G for that window, covering 24×7 TAC access, a one-hour Sev-1 response target, and advance hardware replacement without revisiting the support contract until year four.

What This License Covers

FortiCare Premium sits in the middle of Fortinet’s support stack. For the FortiGate 900G, which processes 22 Gbps of NGFW traffic in large-campus and data-centre-edge deployments, Premium provides the response times and logistics that production uptime commitments require. The table below positions Premium against the Essential and Elite tiers.

Feature Essential Premium Elite
Critical-issue response (Sev 1) Next business day 1 hour 15 minutes
Telephone support hours Business hours 24×7 24×7
Hardware replacement (RMA) Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligibility Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This Subscription

Three-year FortiCare Premium is a good fit for organizations that procure hardware and support on aligned three-year cycles, common in enterprise IT, education, healthcare, and government settings. It avoids the administrative overhead of annual renewals and protects the team from a support lapse during a busy period. The FortiGate 900G is positioned at the upper tier of campus and regional data-centre deployments, where a one-hour Sev-1 SLA is a practical minimum rather than an upgrade.

Activation and Delivery

DataCenter360.ca provides the registration token electronically after order confirmation, typically within one business day. You register the license in the Fortinet Support Portal against the 900G’s serial number. Coverage starts on the registration date and runs for three years continuously. The process is the same whether you are activating a new subscription or extending an existing one before it expires.

One Service vs. the Full Bundle

FortiCare Premium is a support contract covering TAC access, RMA logistics, and firmware rights. It does not enable FortiGuard threat-intelligence feeds such as IPS signatures, web filtering, or application control. If the FortiGate 900G needs active threat-intelligence services as well, consider the UTP or Enterprise bundle subscriptions, which include FortiCare Premium alongside the relevant FortiGuard services. A 3-year bundle is often more cost-effective than purchasing the two components separately over the same term.

Buying from DataCenter360.ca

DataCenter360.ca carries the full FortiGate 900G licensing range and processes 3-year term orders directly as an authorized Fortinet Select Partner. If you need to co-term this subscription with other licenses already registered on the device, or verify the current expiry status before ordering, our team can assist before you place the order. Same-business-day confirmation is typical for orders placed before 2 PM ET.

Does this 3-year subscription need to be renewed at the end of the term?
Yes. FortiCare subscriptions are term-based and must be renewed to maintain coverage. DataCenter360.ca carries renewal SKUs for the 900G across all support tiers and term lengths. Renewing before the term lapses avoids any gap in TAC access and RMA eligibility.
Can I upgrade from FortiCare Premium to Elite mid-term?
Upgrades between FortiCare tiers are possible through a co-term purchase, where you buy the delta to move from Premium to Elite for the remaining time on your current subscription. The exact process and pricing depend on how much time is left. Contact DataCenter360.ca for a quote before committing.
What is included in advance hardware replacement?
Under advance replacement, Fortinet ships a replacement unit before you return the defective hardware, so there is no site downtime waiting for the depot to process the return. This is triggered when TAC determines a hardware fault cannot be resolved remotely. Shipping timelines depend on stock and your location.
Does FortiCare Premium cover the FortiGate 900G-DC variant?
No. The FC-10-FG9H0-247-02-36 SKU applies to the standard AC-power FortiGate 900G. The 900G-DC uses a separate license prefix (FC-10-FD9H0-). DataCenter360.ca carries FortiCare Premium in all terms for the DC variant as well.
Is FortiCare Premium available for other FortiGate models in the same format?
Yes. FortiCare Premium is offered across the FortiGate product line. DataCenter360.ca stocks 247-coded subscriptions for models from the entry-level 30G through the enterprise-class 900G and beyond. The SKU prefix and pricing vary by model family.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-900G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG9H0-247-02-36

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