Fortinet FortiGate 900G FortiCare Premium Support, 5-Year (FC-10-FG9H0-247-02-60)

SKU: FC-10-FG9H0-247-02-60

Original price was: CAD$51,352.20.Current price is: CAD$40,541.21.

Save:21%You save CAD$7578.95
The FC-10-FG9H0-247-02-60 is a 5-Year FortiCare Premium Support subscription for the FortiGate 900G, providing 24×7 TAC access, a 1-hour Sev-1 response SLA, and advance hardware replacement across a 5-year term — delivered electronically worldwide from DataCenter360.ca, an authorized Fortinet Select Partner.
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Product description

A five-year FortiCare Premium subscription on the FortiGate 900G makes sense when the platform has been committed as the core of a data-centre perimeter or large-campus network for the long term. Locking in Premium support for five years eliminates renewal overhead, protects against future price increases, and guarantees that 24×7 TAC access and one-hour Sev-1 response will be in place for the full operational window.

What This License Covers

FortiCare Premium is the middle tier of Fortinet’s three-level support structure. For a platform pushing 26 Gbps IPS throughput like the FortiGate 900G, it delivers the response times and logistics that production environments require. The comparison below shows where Premium sits relative to Essential and Elite.

Feature Essential Premium Elite
Critical-issue response (Sev 1) Next business day 1 hour 15 minutes
Telephone support hours Business hours 24×7 24×7
Hardware replacement (RMA) Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligibility Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This Subscription

The FortiGate 900G targets large enterprise campuses, regional data centres, and high-throughput environments where firewall availability is tied directly to business operations. Organizations in verticals with strict uptime or compliance obligations (financial institutions, healthcare networks, government facilities) typically treat Premium-level SLAs as a baseline for Tier-1 network appliances. A five-year term is well suited to capital-expenditure environments where hardware acquisition and support budgets are planned together.

Activation and Delivery

DataCenter360.ca delivers the license registration token electronically after order confirmation. Registration takes place in the Fortinet Support Portal (support.fortinet.com) using the appliance’s serial number. Coverage begins on the registration date and runs for five full years. Because this is an electronic entitlement, it can be ordered and activated without waiting for courier delivery, which is useful for sites that need to close a support gap quickly.

One Service vs. the Full Bundle

FortiCare Premium covers TAC support and hardware logistics only. FortiGuard threat-intelligence services (IPS, application control, web filtering, antivirus updates) are separate. If your FortiGate 900G deployment requires both, review the UTP or Enterprise bundle subscriptions for this model, which include FortiCare Premium alongside FortiGuard feeds in a single SKU. Buying the bundle is almost always more cost-effective than adding each service individually over a five-year term.

Buying from DataCenter360.ca

DataCenter360.ca stocks the full range of FortiGate 900G licensing and can process 5-year term orders efficiently as a Fortinet Select Partner. Multi-year terms like this one suit IT departments that consolidate procurement cycles and want to minimize administrative overhead on annual renewals. Reach out if you need help reviewing what is already registered on your device before placing the order, or if you need a co-term quote to align with other expiring licenses.

Is there a cost advantage to purchasing a 5-year term over annual renewals?
Multi-year terms typically offer a lower total cost compared to renewing annually at future prices. They also eliminate the administrative risk of a support lapse if a renewal is missed. The 5-year rate is set at the time of purchase, protecting against price adjustments in subsequent years.
What happens to the remaining term if the FortiGate 900G is replaced mid-subscription?
FortiCare subscriptions are tied to the device serial number. If the appliance is replaced under an RMA, coverage typically transfers to the replacement unit. If you upgrade to a new model before the term ends, the remaining value can sometimes be applied as a co-term credit. Contact Fortinet TAC or DataCenter360.ca for the specific process in your case.
Does this SKU also cover the FortiGate 900G-DC?
No. The FC-10-FG9H0-247-02-60 SKU is specific to the standard AC-power FortiGate 900G. The FortiGate 900G-DC has a separate license prefix (FC-10-FD9H0-). If you have the DC variant, DataCenter360.ca carries the matching FortiCare Premium SKUs for that model.
What is the Sev-1 response SLA under FortiCare Premium?
Fortinet targets a one-hour initial TAC response for Severity-1 cases (production system completely down with no workaround), 24×7, for the full duration of the subscription term. Essential targets next-business-day; Elite shortens it to 15 minutes.
How does FortiCare Premium differ from FortiCare Elite?
Elite adds a 15-minute Sev-1 response target (vs. 1 hour for Premium), includes Priority RMA in the base subscription rather than as an add-on, and provides access to Fortinet’s Elite monitoring portal and extended long-term software support. For most enterprise deployments, Premium covers the key requirements; Elite is appropriate where a 15-minute response window and the Elite portal are contractual obligations.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-900G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG9H0-247-02-60

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