Original price was: CAD$33,875.11.CAD$26,743.50Current price is: CAD$26,743.50.
When a core firewall fails in a data center, the clock that matters is physical: how fast can a working box be racked and running. This three years Priority RMA subscription (FC-10-FG9H0-212-02-36) answers with 4-hour advanced hardware replacement for a FortiGate 900G plus a Fortinet-dispatched engineer who comes onsite to install it. It requires a FortiCare Premium or Elite entitlement on the unit.
This is the top physical-recovery tier for the FortiGate 900G. Fortinet targets delivery of replacement hardware within four hours of a confirmed fault, and dispatches an onsite engineer to handle the swap and bring the appliance back into service. It covers the full three years term and is designed for deployments where no local staff can perform the replacement quickly.
This suits mission-critical FortiGate 900G installations at the network edge or in the data center where a multi-hour outage is unacceptable and where sending a technician is not practical. If your team can rack a replacement themselves, a next-day or 4-hour delivery option may be enough. This tier exists for the sites that need Fortinet to show up.
The entitlement is electronic and registers against your FortiGate 900G serial number through DataCenter360.ca. It requires an active FortiCare Premium or Elite contract on the same unit, since the priority replacement and onsite dispatch build on that support foundation. The license is delivered digitally and is available worldwide.
Priority onsite RMA is an add-on to your FortiCare level. The table below summarizes how hardware RMA type, critical-issue response, and telephone support differ across FortiCare Essential, Premium, and Elite, so you can verify the base tier this add-on requires.
| FortiCare level | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Ordering through DataCenter360.ca, an authorized Fortinet Select Partner, means this priority RMA is registered correctly against your FortiGate 900G and paired with the right FortiCare base. Tell us the serial and confirm your FortiCare level, and we set up the full three years term. If you are unsure whether onsite dispatch is available at your site, ask us before ordering and we will verify.
No. This is a priority RMA service for a FortiGate 900G you already own. It provides fast replacement hardware and an onsite engineer when the unit fails.
Fortinet targets 4-hour delivery of replacement hardware after a confirmed fault, with an onsite engineer dispatched to install it.
Yes. This 4-hour hardware and onsite engineer service requires an active FortiCare Premium or Elite entitlement on the same FortiGate 900G.
The license is delivered electronically and is valid worldwide. Physical replacement and onsite dispatch availability depends on Fortinet coverage for your location, so confirm service reach for your site.
Three years from activation against your appliance serial number.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-900G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-FG9H0-212-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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