Fortinet FortiGate 90G FortiCare Premium-to-Elite Upgrade, 1-Year (FC-10-0090G-204-02-12)

SKU: FC-10-0090G-204-02-12

Original price was: CAD$177.51.Current price is: CAD$166.42.

Save:6%You save CAD$7.76
The FortiGate 90G FortiCare Premium-to-Elite upgrade (FC-10-0090G-204-02-12) converts an existing FortiCare Premium contract to Elite tier for one year, adding two-hour critical response, same-day hardware replacement, Priority RMA included, and Elite portal access, delivered electronically worldwide.
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Product description

Annual contract reviews are a natural checkpoint for support tier decisions. FC-10-0090G-204-02-12 upgrades an existing FortiCare Premium contract on the FortiGate 90G to Elite tier for one year. The one-year term is useful when the team wants to evaluate Elite-level response times and hardware replacement speed before committing to a longer window. An active FortiCare Premium subscription on the target serial number is required at registration.

What the Upgrade Activates

Moving from Premium to Elite on the FortiGate 90G adds a two-hour P1 critical-issue response SLA (from four hours on Premium), same-day hardware replacement instead of next-business-day advance exchange, and Priority RMA as an included entitlement. The Elite monitoring portal and Extended LTS firmware access become available as well. These entitlements apply for twelve months from the registration date.

FortiCare Tier Comparison

A side-by-side view of the three FortiCare service tiers for the FortiGate 90G.

Feature Essential Premium Elite
Critical-issue response time Next business day 4 hours 2 hours
Telephone support
Hardware replacement NBD advance exchange NBD advance exchange Same-day
Priority RMA (next-day) Add-on eligible Included
Firmware, tools & portal
Extended LTS support & Elite monitoring portal

Who Buys This

This SKU is the right fit when the business case for Elite is being evaluated for the first time, or when procurement operates on one-year budgeting cycles. Organizations running the FortiGate 90G in compliance-sensitive roles often start with a one-year upgrade to build the audit trail before renewing at three or five years. It is also used by teams mid-contract who want Elite coverage without waiting for the Premium term to expire.

Activation and Delivery

FC-10-0090G-204-02-12 is an electronic license delivered by email after purchase. Register it at support.fortinet.com against the FortiGate 90G serial number holding the active Premium entitlement. Fortinet validates the Premium subscription during registration. From that point, the Elite entitlement is active for twelve months. Delivery and activation complete in minutes.

One Year vs. Multi-Year

If the plan is to keep the FortiGate 90G for three or five more years and Elite support is already the right decision, the three-year (FC-10-0090G-204-02-36) or five-year (FC-10-0090G-204-02-60) SKU will cost less per year than renewing annually. The one-year SKU makes the most sense for evaluation periods, constrained budget cycles, or mid-contract upgrades where the remaining Premium term is under three years.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner stocking the full FortiCare upgrade SKU range. One-year licenses deliver immediately after purchase. If the goal is to test Elite support levels before a longer commitment, this is the low-friction starting point. Our team can also help confirm whether the 90G serial number is eligible before the order is placed.

What happens at the end of the one-year Elite upgrade term?
After twelve months, the Elite entitlement ends and the appliance reverts to whatever FortiCare tier remains active on the serial number. If the underlying Premium contract is still unexpired, the device reverts to Premium coverage. Fortinet sends renewal notices before expiry; at that point you can renew at any tier or term.
Can I register this upgrade if my Premium contract expires in two months?
The registration requires an active Premium contract at the time of registration. The one-year Elite upgrade term begins immediately. If your Premium contract is near expiry, consider whether renewing the Premium first makes more sense, or switching to a standalone Elite contract (FC-10-0090G-284-02-12) that does not depend on a prior Premium subscription.
Is Priority RMA included in this one-year Elite upgrade?
Yes. Priority RMA is included in FortiCare Elite regardless of the term length. A one-year Elite upgrade gives the same Priority RMA entitlement as a five-year Elite contract; only the duration differs. You do not need to purchase a separate Priority RMA SKU while on Elite.
Do I need to notify Fortinet after registering the upgrade?
No. Registering FC-10-0090G-204-02-12 on support.fortinet.com automatically updates the appliance’s entitlement record. The Elite support level takes effect immediately, and Fortinet TAC agents can see the Elite entitlement when a support case is filed under that serial number.
Can this be purchased for a FortiGate 90G located outside Canada?
Yes. FC-10-0090G-204-02-12 is an electronic subscription with no geographic restriction. DataCenter360.ca ships licenses electronically to any country. The Elite entitlement ties to the serial number on Fortinet’s global support portal. Physical same-day replacement coverage varies by region; confirm logistics with Fortinet TAC if the site is in a remote location.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-90G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0090G-204-02-12

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