Fortinet FortiGate 90G FortiCare Premium-to-Elite Upgrade, 5-Year (FC-10-0090G-204-02-60)

SKU: FC-10-0090G-204-02-60

Original price was: CAD$885.53.Current price is: CAD$714.15.

Save:19%You save CAD$120.19
The FortiGate 90G FortiCare Premium-to-Elite upgrade (FC-10-0090G-204-02-60) converts a five-year FortiCare Premium contract to Elite tier, adding two-hour critical response, same-day hardware replacement, built-in Priority RMA, and Elite monitoring portal access, delivered electronically worldwide.
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Product description

Already running FortiCare Premium on your FortiGate 90G? This five-year upgrade converts that Premium entitlement to Elite tier for the full term. The SKU does not replace your existing contract; it raises the support level, activating same-day hardware replacement, built-in Priority RMA, and a two-hour P1 response SLA on the same serial number. An active FortiCare Premium subscription is required at the time of registration.

What This Upgrade Covers

FC-10-0090G-204-02-60 moves a FortiGate 90G from FortiCare Premium to the Elite tier. Beyond what Premium already provides, Elite adds a tighter two-hour critical-issue response window, same-day hardware replacement in place of next-business-day advance exchange, Priority RMA as an included entitlement (no additional SKU required), and access to the Elite monitoring portal plus Extended Long-Term Support for FortiOS firmware.

FortiCare Tier Comparison

Here is a summary of the three FortiCare service tiers so you can confirm Elite is the right fit before purchasing.

Feature Essential Premium Elite
Critical-issue response time Next business day 4 hours 2 hours
Telephone support
Hardware replacement NBD advance exchange NBD advance exchange Same-day
Priority RMA (next-day) Add-on eligible Included
Firmware, tools & portal
Extended LTS support & Elite monitoring portal

Who Buys This

This SKU suits organizations that standardized on FortiCare Premium when the FortiGate 90G was purchased and now need a higher support tier, either because the appliance is now in a more critical role or because compliance requirements have tightened. A five-year term is a practical match for sites planning to keep the hardware through a full lifecycle without mid-cycle contract renewals.

Activation and Delivery

FC-10-0090G-204-02-60 is an electronic license. After purchase, DataCenter360.ca sends the entitlement key to your registered email. Register it at support.fortinet.com and apply it to the FortiGate 90G serial number carrying the active Premium contract. Fortinet validates the Premium entitlement during registration. Activation completes in minutes, and the upgrade takes effect from the registration date.

Upgrade vs. Standalone Elite

If the FortiGate 90G does not currently have an active FortiCare Premium subscription, this upgrade SKU will not register. In that case, use the standalone FortiCare Elite contract (FC-10-0090G-284-02-60) instead. The 204 upgrade path is specifically for teams that already hold Premium and need to step up to Elite without resetting the support timeline.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner, and each FortiCare license sold through our store is sourced directly and registered clean against the target serial number. Five-year support commitments are worth confirming before purchase: our team can verify that the 90G serial number has an active Premium contract, so the upgrade registration goes smoothly. Orders process the same day, and e-delivery is immediate.

Does my FortiGate 90G need an active FortiCare Premium contract to use this upgrade?
Yes. FC-10-0090G-204-02-60 is an upgrade from FortiCare Premium to Elite. Fortinet validates the Premium entitlement on your FortiGate 90G serial number during registration. If no active Premium subscription exists, the upgrade will not process. Use the standalone Elite SKU (FC-10-0090G-284-02-60) instead in that case.
Does this upgrade extend my contract term or just change the tier?
It converts the existing Premium contract to Elite for the five-year period covered by this SKU. The term begins from the registration date. If you have Premium time remaining on a different contract, confirm co-termination options with Fortinet support before registering to avoid any overlap or gap in coverage.
What does the two-hour response SLA cover exactly?
The two-hour SLA applies to Priority 1 (P1) critical issues: production systems down or active security breaches. Fortinet TAC engineers respond within two hours of the ticket being opened at that severity level. Lower-severity tickets follow the standard FortiCare response guidelines and are not affected by the Elite upgrade.
Does FortiCare Elite include the FortiGate Cloud subscription?
No. FortiGate Cloud (FC-10-0090G-131-02-xx) is a separate subscription for cloud-based log analytics and management. It is not bundled with FortiCare Elite but stacks cleanly alongside it. Organizations wanting both Elite support and cloud visibility typically purchase both services on matching terms.
Is this license available to buyers outside Canada?
Yes. FC-10-0090G-204-02-60 is an electronic entitlement with no geographic restriction. DataCenter360.ca delivers the key by email to customers worldwide. The license registers against the hardware serial number on Fortinet’s global support portal, not against a billing region.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-90G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0090G-204-02-60

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