Fortinet FortiGate 90G FortiCare Premium-to-Elite Upgrade, 3-Year (FC-10-0090G-204-02-36)

SKU: FC-10-0090G-204-02-36

Original price was: CAD$531.32.Current price is: CAD$428.48.

Save:19%You save CAD$72.12
The FortiGate 90G FortiCare Premium-to-Elite upgrade (FC-10-0090G-204-02-36) steps a three-year FortiCare Premium contract to Elite tier, adding two-hour critical response, same-day hardware replacement, Priority RMA included, and Elite portal access, delivered electronically worldwide.
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Product description

Three-year support contracts are a common fit for stable branch firewall deployments. FC-10-0090G-204-02-36 converts a FortiCare Premium subscription on the FortiGate 90G to Elite tier for three years. If the current Premium contract still has time remaining, this upgrade steps the support level up without requiring a contract restart. Active FortiCare Premium on the same serial number is required before registration.

What the Upgrade Adds

FortiCare Premium covers 24/7 telephone TAC access, firmware updates, and next-business-day hardware replacement. The Elite upgrade adds three things that matter in high-stakes environments: a tighter two-hour critical-issue response window (compared to four hours on Premium), same-day hardware replacement in place of next-business-day advance exchange, and Priority RMA as a built-in entitlement rather than a separate purchase. The Elite monitoring portal and Extended LTS firmware access also activate.

FortiCare Tier Comparison

Here is how the FortiCare tiers stack up for the FortiGate 90G.

Feature Essential Premium Elite
Critical-issue response time Next business day 4 hours 2 hours
Telephone support
Hardware replacement NBD advance exchange NBD advance exchange Same-day
Priority RMA (next-day) Add-on eligible Included
Firmware, tools & portal
Extended LTS support & Elite monitoring portal

Who Buys This

This upgrade is for network teams that purchased the FortiGate 90G with FortiCare Premium and now need to raise the support level. It suits regulated industries where response time SLAs appear in compliance documentation, and operations teams where a four-hour TAC response window is too long given the appliance’s role. A three-year term aligns well with standard IT procurement and refresh cycles.

Activation and Delivery

This is an electronic subscription delivered by email after purchase. Register the key at support.fortinet.com against the FortiGate 90G serial number holding the active Premium entitlement. Fortinet validates the Premium subscription during registration; if the Premium contract has lapsed, the upgrade will not process. Delivery and registration both complete in minutes.

Upgrade vs. Standalone Elite

If the FortiGate 90G does not have an active Premium subscription, use the standalone FortiCare Elite contract (FC-10-0090G-284-02-36) as the starting point. The cost difference between the upgrade and standalone paths is worth checking before purchasing if there is any uncertainty about the Premium status of the target serial number.

Buying from DataCenter360.ca

DataCenter360.ca is a certified Fortinet Select Partner. All FortiCare licenses are sourced directly from Fortinet’s authorized channel and registered to the correct serial number. Three-year upgrade commitments are straightforward to process, with same-day delivery and no coverage gap after purchase. Our team can assist with confirming the Premium status of a specific device before the order is placed.

Can I stack this upgrade on a FortiGate 90G that already has a multi-year Premium contract?
Yes. FC-10-0090G-204-02-36 applies to any active Premium contract on a FortiGate 90G serial number, regardless of how many years remain on the Premium term. Register it at support.fortinet.com; Fortinet validates the active Premium status and applies the Elite entitlement for the three-year upgrade period.
Does Elite include Priority RMA, or do I need to buy it separately?
FortiCare Elite includes Priority RMA as a built-in entitlement. FC-10-0090G-210-02-xx (the standalone Priority RMA add-on) is not required when on Elite. This is one of the main financial reasons to upgrade from Premium to Elite when same-day replacement logistics are important to the site.
What happens at the end of the three-year Elite term?
After 36 months, the Elite entitlement lapses. The appliance’s support status depends on what contracts remain on the serial number at that point. Fortinet sends renewal notices before expiry. You can renew with another 204 upgrade if Premium is still active, or start fresh with a new standalone Elite contract (FC-10-0090G-284-02-xx).
Is this license available to organizations outside Canada?
Yes. This is an electronic subscription with no geographic restriction on purchase or delivery. DataCenter360.ca sells FortiCare licenses to customers worldwide, and e-delivery is immediate. The license registers against the hardware serial number on Fortinet’s global support portal.
How does the Elite monitoring portal differ from FortiGate Cloud?
The Elite monitoring portal is part of Fortinet’s support infrastructure: it provides access to Extended LTS firmware branches, proactive monitoring flags, and a dedicated Elite support queue. FortiGate Cloud (FC-10-0090G-131-02-xx) is a separate subscription for traffic logging and analytics. Both can be active simultaneously on the same appliance.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-90G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0090G-204-02-36

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