Fortinet FortiGate 91G FortiCare Premium-to-Elite Upgrade, 1-Year (FC-10-0091G-204-02-12)

SKU: FC-10-0091G-204-02-12

Original price was: CAD$210.25.Current price is: CAD$169.56.

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The FortiGate 91G FortiCare Premium-to-Elite upgrade (FC-10-0091G-204-02-12) converts an active FortiCare Premium contract to Elite tier for one year, adding two-hour critical-issue response, same-day hardware replacement, Priority RMA included, and Elite monitoring portal access, delivered electronically worldwide.
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Product description

Year-end support reviews often surface the question of whether the existing FortiCare tier is still the right fit. FC-10-0091G-204-02-12 answers that with a one-year Premium-to-Elite upgrade on the FortiGate 91G. If the device is already on an active Premium contract, this SKU adds Elite-level response times and hardware replacement speed for twelve months — giving the team time to experience the difference before committing to a multi-year window.

What the Upgrade Activates

The one-year Premium-to-Elite upgrade on the FortiGate 91G moves the P1 critical-issue response SLA from four hours to two, changes hardware replacement from next-business-day advance exchange to same-day, and includes Priority RMA without a separate purchase. Extended LTS firmware access and the Elite monitoring portal are available as well. All entitlements are active from the registration date for twelve months.

FortiCare Tier Comparison

A summary of the three FortiCare service tiers for the FortiGate 91G.

Feature Essential Premium Elite
Critical-issue response time Next business day 4 hours 2 hours
Telephone support
Hardware replacement NBD advance exchange NBD advance exchange Same-day
Priority RMA (next-day) Add-on eligible Included
Firmware, tools & portal
Extended LTS support & Elite monitoring portal

Who Buys This

The one-year upgrade is a good fit for organizations evaluating Elite support for the first time, or for teams mid-contract on Premium who want to raise the support tier without waiting for their current term to expire. It is also used by procurement teams that operate on annual budgeting cycles and need separate approval for each year. The FortiGate 91G is deployed in branches where the onboard 480 GB SSD supports local log retention, so the faster hardware replacement SLA under Elite matters when the unit is down.

Activation and Delivery

FC-10-0091G-204-02-12 is an electronic license delivered by email after purchase. Register it at support.fortinet.com against the FortiGate 91G serial number with an active FortiCare Premium subscription. Fortinet validates the Premium entitlement at registration. The Elite upgrade activates immediately and runs for twelve months from that date. Delivery and activation complete within minutes of the order.

One Year vs. Multi-Year

If the evaluation confirms that Elite support is the right long-term call, the three-year (FC-10-0091G-204-02-36) or five-year (FC-10-0091G-204-02-60) upgrade will cost less per year and remove the annual renewal overhead. The one-year SKU is the right starting point when budget approval requires annual cycles, or when the hardware refresh timeline is uncertain and a long upgrade commitment adds risk.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and carries the full range of FortiCare upgrade SKUs in all available terms. One-year licenses deliver by email the same day the order is placed. There are no geographic restrictions: the license registers on Fortinet's global portal regardless of where the appliance is located. Our team can check serial number eligibility before the order if required.

Can I register this upgrade if my Premium contract is close to expiring?
The Premium subscription must be active at the time of registration. The one-year Elite upgrade starts from registration date. If Premium expires before you register, either renew the Premium first or switch to the standalone Elite contract (FC-10-0091G-284-02-12), which does not require an active Premium subscription. If the Premium contract has months remaining, you can register the upgrade immediately.
Is Priority RMA included in the one-year upgrade?
Yes. Priority RMA is part of every FortiCare Elite contract regardless of term. You do not need to purchase a separate FC-10-0091G-210-02-12 while on Elite. Same-day replacement and next-day courier logistics are included for the full twelve months.
What happens after the one-year Elite upgrade expires?
After twelve months, the Elite entitlements end. The appliance returns to whatever FortiCare level remains active on the serial number. If the underlying Premium subscription is still valid, the device reverts to Premium coverage. Renew before expiry to maintain continuous Priority RMA coverage without interruption.
Is there a meaningful cost difference between renewing the one-year upgrade annually and buying the three-year SKU outright?
Yes. Multi-year contracts are priced lower per year than the one-year SKU renewed annually. The difference grows over a three- or five-year window. If the 91G is expected to remain in service and Elite support has proven its value, the three-year (FC-10-0091G-204-02-36) or five-year (FC-10-0091G-204-02-60) upgrade will reduce total spend.
Does this upgrade apply to FortiGate 91G units deployed outside Canada?
Yes. FC-10-0091G-204-02-12 is an electronic subscription with no geographic purchase restriction. DataCenter360.ca delivers it worldwide by email. The entitlement registers on Fortinet's global support portal. Physical same-day replacement logistics under Elite may vary by region; confirm coverage specifics with Fortinet TAC for remote sites.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-91G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0091G-204-02-12

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