Fortinet FortiGate 91G FortiCare Premium-to-Elite Upgrade, 3-Year (FC-10-0091G-204-02-36)

SKU: FC-10-0091G-204-02-36

Original price was: CAD$630.14.Current price is: CAD$508.18.

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The FortiGate 91G FortiCare Premium-to-Elite upgrade (FC-10-0091G-204-02-36) converts an active FortiCare Premium contract to Elite tier for three years, adding two-hour critical-issue response, same-day hardware replacement, Priority RMA included, and Elite monitoring portal access, delivered electronically worldwide.
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Product description

Three-year upgrade windows are a natural fit when the FortiGate 91G is committed to a branch role and the budget case for Elite support has been made. FC-10-0091G-204-02-36 applies the Premium-to-Elite upgrade to the 91G serial number for three years, building on an active FortiCare Premium subscription. The result is faster TAC response, same-day hardware replacement, and Priority RMA for the full contract window, without starting a new support contract from scratch.

What the Upgrade Activates

Moving from Premium to Elite on the FortiGate 91G cuts the P1 critical-issue response SLA from four hours to two, upgrades hardware replacement from next-business-day advance exchange to same-day, and adds Priority RMA as an included benefit. Extended LTS firmware support and the Elite monitoring portal are also available from registration. All of these entitlements run for three years from the date the license is registered on the 91G serial number.

FortiCare Tier Comparison

A summary of the three FortiCare service tiers for the FortiGate 91G.

Feature Essential Premium Elite
Critical-issue response time Next business day 4 hours 2 hours
Telephone support
Hardware replacement NBD advance exchange NBD advance exchange Same-day
Priority RMA (next-day) Add-on eligible Included
Firmware, tools & portal
Extended LTS support & Elite monitoring portal

Who Buys This

Three-year Premium-to-Elite upgrades on the FortiGate 91G are purchased by teams that have already evaluated Elite support at the one-year level and are ready to extend the commitment, or by organizations aligning the support tier change with a three-year hardware procurement cycle. The 91G is commonly deployed in compliance-sensitive branches where the 480 GB onboard SSD retains local logs. Same-day hardware replacement under Elite is important in those deployments because a unit failure cannot wait through next-business-day logistics.

Activation and Delivery

FC-10-0091G-204-02-36 is an electronic license delivered by email after purchase. Register it at support.fortinet.com under the FortiGate 91G serial number with an active Premium subscription. Fortinet confirms the Premium eligibility during registration and activates the Elite entitlement immediately for three years. No hardware changes or configuration adjustments are needed.

Three Years vs. Other Terms

The one-year upgrade (FC-10-0091G-204-02-12) works for annual budget cycles or short evaluation periods. The five-year upgrade (FC-10-0091G-204-02-60) gives the best per-year value and is appropriate when the 91G is expected to serve the full appliance lifecycle. The three-year term is the balance point for most branch deployments where the hardware refresh horizon is known but five-year commitment feels long.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with access to the full FortiCare upgrade catalog. Three-year licenses ship electronically on the same day as the order. There are no geographic purchase restrictions. The upgrade registers on Fortinet's global portal and applies to the serial number regardless of where the appliance is physically located. Our team is available to confirm serial number eligibility before the order is placed.

What FortiCare contract is required to register this upgrade?
An active FortiCare Premium subscription must be on the FortiGate 91G serial number at registration. FortiCare Essential does not qualify. If Premium has lapsed, renew it first, or use the standalone Elite contract (FC-10-0091G-284-02-36) which starts at Elite tier without needing an existing Premium subscription.
Does this three-year upgrade extend or overlay my Premium term?
The upgrade runs for three years from its own registration date, independent of the Premium contract expiry. Both entitlements coexist on the serial number. When the Elite upgrade expires, the device reverts to the support tier of whatever remains active. Align renewal dates if maintaining continuous Elite coverage is a priority.
Is Priority RMA included for all three years?
Yes. Priority RMA is included in FortiCare Elite for the full contract duration. No separate RMA SKU is needed while the Elite upgrade is active. Same-day hardware replacement and next-day courier logistics apply from registration through the end of the three-year term.
Can I also add FortiGate Cloud to the same 91G serial number?
Yes. FortiGate Cloud (FC-10-0091G-131-02-36) is a separate subscription purchased independently and applied to the same serial number. It provides cloud-based log management and traffic analytics alongside Elite support. The two subscriptions manage independently and can be renewed on separate schedules.
Is this available for FortiGate 91G units deployed outside Canada?
Yes. FC-10-0091G-204-02-36 is an electronic subscription with no geographic restriction on purchase or delivery. DataCenter360.ca ships licenses worldwide by email. Same-day physical replacement logistics under Elite may vary by region; confirm coverage details with Fortinet TAC for sites in remote areas.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-91G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0091G-204-02-36

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