Original price was: CAD$2,520.56.CAD$2,011.09Current price is: CAD$2,011.09.
United States (US) Authorized DistributorOrganizations that deploy the FortiGate 91G as a long-term branch firewall often find annual renewals more disruptive than the coverage itself. The FortiGate 91G 3-Year FortiCare Premium (FC-10-0091G-247-02-36) covers three years of 24×7 phone support, standard advanced-replacement RMA, and continuous firmware access in a single electronic license, removing the renewal task from the calendar and typically lowering the per-year support cost.
FortiCare Premium provides 24×7 phone and online access to Fortinet’s technical support team, with a one-hour response commitment on critical issues (P1/P2). It also includes standard advanced-replacement RMA, so if the FortiGate 91G hardware fails, Fortinet ships a replacement before you return the defective unit. Firmware updates, security advisories, and the Fortinet support portal are included for the full three-year term.
This product is FortiCare Premium — the mid-tier option covering 24×7 phone and online support with a one-hour response commitment for critical issues. The table below summarizes what changes across tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical issue response | Next business day | 1 hour | 15 minutes |
| Non-critical response | Next business day | Next business day | 2 business hours |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA type | Return & Replace only | Standard Adv. Replacement | Standard Adv. Replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This license is bought separately from the hardware. It applies to an existing FortiGate 91G (SKU: FG-91G) already registered in the Fortinet support portal. Common buyers include IT teams at branch offices and distributed enterprises that run the FortiGate 91G as the primary NGFW, SD-WAN gateway, or ZTNA enforcement point, and need reliable support access without an on-site Fortinet engineer. Organizations subject to uptime SLAs, compliance audits, or change-control requirements typically choose Premium over Essential because of the telephone access and one-hour critical-issue response.
This is a license-only SKU, FC-10-0091G-247-02-36. No hardware ships. After purchase, DataCenter360.ca delivers the license key electronically, typically within one business day. You apply it in the Fortinet Support portal (support.fortinet.com) under your registered FortiGate 91G serial number. Coverage begins on the activation date, not the purchase date, so you have some flexibility in timing.
FortiCare Premium handles TAC access and hardware replacement; it does not include FortiGuard threat services. If your requirement is bundled security plus support, look at the FortiGate 91G UTP or Enterprise subscription bundles. The three-year FortiCare Premium term is also a natural complement to a separately purchased three-year FortiGuard subscription, keeping all renewals on the same cadence without locking both into the same SKU.
DataCenter360.ca is an authorized Fortinet Select Partner. The three-year FortiCare Premium license activates in the Fortinet support portal against the FG-91G serial number and is delivered electronically, normally within one business day of payment. If you are aligning this term with other subscription renewals on the same device, DataCenter360.ca can advise on co-terminus timing.
Generally yes. Fortinet prices multi-year terms at a per-year discount compared to three consecutive annual purchases. The exact savings depend on your pricing tier, but the three-year term is the standard recommendation for stable deployments where the hardware is not expected to be replaced within that window.
No. Advanced-replacement RMA is included for the full three-year term on the same basis as a one-year subscription. If the FG-91G hardware fails at any point during the covered period, Fortinet initiates a replacement through the nearest depot.
Only one active FortiCare contract is associated with a device at a time. When you apply a new subscription, it extends the existing contract expiry date. You cannot stack two simultaneous contracts.
No. The Elite monitoring portal and extended LTS engineering support are exclusive to the FortiCare Elite tier. FortiCare Premium includes web and phone support, standard RMA, firmware access, and Priority RMA add-on eligibility, but not the Elite-specific features.
Yes. FortiCare Premium licenses carry no geographic restriction. DataCenter360.ca delivers the activation key electronically and serves customers worldwide.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-91G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0091G-247-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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