Fortinet FortiGateRugged 30D FortiCare Premium Support, 1-Year (FC-10-R030D-247-02-12)

Operational technology assets do not always align with IT refresh cycles. If the FortiGateRugged 30D is still running at a substation, utility site, or remote industrial location, this 1-year FortiCare Premium contract (FC-10-R030D-247-02-12) keeps the unit under active Fortinet TAC coverage and eligible for hardware replacement while a migration to a current platform takes shape.

What FortiCare Premium Covers

FortiCare Premium is the mid-tier Fortinet support plan, above Essential and below Elite. For the FortiGateRugged 30D, the 1-year contract provides:

• 24/7 telephone and web-based technical support with 4-hour initial response for priority-1 issues
• Next-business-day hardware replacement if the appliance fails
• Firmware updates and access to security advisories during the contract period
• Fortinet support portal access and knowledgebase

How FortiCare Tiers Compare

This product covers the Premium tier. The table below shows how the three FortiCare tiers differ on FortiGate-platform appliances, including the FortiGateRugged series.

Who Needs This

The FortiGateRugged 30D was built for harsh industrial environments: it operates fanlessly across a wide temperature range and is sized for DIN-rail or panel mounting in control cabinets. Organizations still running FGR-30D units at utility infrastructure sites, transportation networks, or oil-and-gas remote locations buy this contract to maintain support and RMA eligibility while the hardware remains in service. The 1-year term gives flexibility to reassess coverage during the next migration planning cycle.

Activation and Delivery

This is a digital license. DataCenter360.ca delivers the registration key by email within 0 to 1 business days of purchase. You activate it through the Fortinet Support Portal by linking it to the FortiGateRugged 30D serial number. There is no physical shipping and no customs process regardless of where the contract is being activated.

FortiCare Premium vs. a Bundle

The FortiGateRugged 30D UTP bundle (FC-10-R030D-950-02-12) is available and includes FortiGuard security services with FortiCare Premium in a single SKU. If the goal is solely to maintain TAC access and hardware replacement coverage without changing the FortiGuard subscription, the standalone FortiCare Premium is the appropriate purchase. For sites considering a full refresh, the current FortiGateRugged 60F or 70G series offers significantly higher throughput and FortiSP-series performance.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FortiCare contracts for legacy models like the FGR-30D are fulfilled through the same licensing pipeline as current products, and the team can confirm registration compatibility with the unit’s serial number before you commit. License keys and documentation are delivered to your inbox, with no follow-up shipping required.