Fortinet FortiGateRugged 60F Secure RMA Service, 1-Year (FC-10-0069F-301-02-12)

A standard return-and-replace RMA is not always acceptable in industrial environments. If your FortiGateRugged 60F is deployed in a utility substation, a classified facility, or any site with data-handling compliance requirements, the failed unit has to be handled under a certified secure process. FC-10-0069F-301-02-12 provides that for one year: replacement hardware plus certified destruction of the returned unit, with documentation issued by Fortinet.

What This Service Covers

Secure RMA combines hardware replacement with certified secure destruction of the failed unit. The service is designed for environments where the standard return process would create a data handling risk. The table below shows the FortiCare tier comparison on hardware replacement and support response, and where Secure RMA fits as a specialized add-on.

Who Needs This

Secure RMA is the right choice for operators running FortiGateRugged 60F units in regulated or sensitive environments: critical infrastructure under NERC CIP, industrial control systems with strict data destruction requirements, oil and gas network perimeters, and government field deployments. If your security policy requires chain-of-custody documentation for decommissioned network hardware, this service provides it without building a separate secure disposal process around standard RMA.

Activation and Delivery

FC-10-0069F-301-02-12 is an electronic subscription license. DataCenter360.ca delivers the activation key by email, typically the same business day as purchase. Activate it through the Fortinet Support Portal against the registered serial number of your FortiGateRugged 60F. Coverage begins on registration and runs for 12 months. When a hardware failure occurs, open a Fortinet support case to initiate the Secure RMA process.

One Service vs the Full Bundle

Secure RMA is a specialized service covering hardware replacement with secure destruction. It does not include security subscriptions, FortiGuard threat intelligence, or firmware update access. If the FortiGateRugged 60F also needs FortiCare support coverage, those licenses should be in place separately. Secure RMA adds the data-safe disposal requirement on top of an existing support contract.

Buying from DataCenter360.ca

DataCenter360.ca carries the full FortiGateRugged 60F license catalog, including Secure RMA, FortiCare, and FortiGuard subscriptions. Orders ship as electronic delivery the same day. If your procurement process requires a quote with multiple FortiGateRugged 60F licenses aligned to the same term, we can prepare that directly. We’re a Fortinet Select Partner with experience in OT and industrial network licensing.