Fortinet FortiGateRugged 60F Secure RMA Service, 5-Year (FC-10-0069F-301-02-60)

SKU: FC-10-0069F-301-02-60

Original price was: CAD$1,483.73.Current price is: CAD$1,196.55.

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FC-10-0069F-301-02-60 provides 5 years of Secure RMA service for the FortiGateRugged 60F. On hardware failure, a replacement ships and the failed unit is destroyed through a certified secure process with documentation. Worldwide e-delivery.
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Product description

FortiGateRugged 60F units protecting utility substations, water treatment facilities, and energy distribution networks are typically part of a long-term infrastructure investment. Replacing them happens on a five-year capital cycle, not an annual refresh. FC-10-0069F-301-02-60 provides five years of Secure RMA coverage aligned to that cycle: any hardware failure during the period triggers a replacement unit and certified destruction of the returned hardware, with full compliance documentation provided by Fortinet.

What This Service Covers

Secure RMA handles replacement hardware plus certified secure destruction of the failed unit. For critical infrastructure environments where data handling controls apply to physical hardware, this service provides the documentation chain needed to satisfy audit requirements. The table below shows where this fits within the FortiCare support tier structure.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Needs This

Five-year Secure RMA is most relevant to operators running FortiGateRugged 60F devices in NERC CIP-regulated assets, ICS/SCADA environments with strict data destruction policies, government and defense field networks, and industrial perimeter deployments where hardware decommissioning is a controlled process. The 5-year term matches long-lived infrastructure contracts and eliminates renewal events that would otherwise trigger change management processes in locked-down environments.

Activation and Delivery

FC-10-0069F-301-02-60 is an electronic license delivered by email, usually same business day. Register it in the Fortinet Support Portal against the FortiGateRugged 60F serial number. Coverage begins at registration and runs for 60 months. When a hardware failure occurs during the term, open a Fortinet support case to initiate the Secure RMA event. Fortinet ships the replacement and provides a destruction certificate for the returned unit.

One Service vs the Full Bundle

Secure RMA is a purpose-built hardware disposal service. It does not include FortiGuard threat feeds, firmware updates, or telephone support. If the FortiGateRugged 60F requires full FortiCare support coverage alongside this, purchase FortiCare Premium or Essential separately. Aligning both to a 5-year term simplifies long-term lifecycle planning for the device.

Buying from DataCenter360.ca

Long-horizon Fortinet subscriptions benefit from a partner who knows the catalog. DataCenter360.ca stocks all FortiGateRugged 60F services and processes e-delivery orders the same day. For critical infrastructure teams working with procurement, security, and compliance sign-off, we can provide formal quotes with co-term alignment across all FortiGateRugged 60F licenses. We’re a Fortinet Select Partner familiar with OT/ICS licensing requirements.

Is 5-year the longest available Secure RMA term for the FortiGateRugged 60F?
Yes, 60 months (5 years) is the maximum available term for this service. For deployments with longer expected lifespans, renewal at the end of the 5-year term maintains uninterrupted coverage.
Does Fortinet ship the replacement unit before receiving the failed hardware?
The Secure RMA process typically involves Fortinet verifying the failure via a support case and then coordinating logistics. The exact sequence depends on the support tier and regional logistics. Contact Fortinet support when initiating an RMA event for the specific process applicable to your site.
Does this subscription satisfy NERC CIP hardware disposal requirements?
Secure RMA with certified destruction documentation addresses the physical media and hardware disposal controls referenced in NERC CIP. Whether it fully satisfies your specific implementation plan depends on your asset classification and registered compliance documentation. Consult your NERC CIP compliance team to confirm.
Can Secure RMA be added to an existing FortiGateRugged 60F mid-lifecycle?
Yes. You can purchase Secure RMA at any point as long as the device is registered and has an active FortiCare contract. DataCenter360.ca can process mid-lifecycle additions with same-day e-delivery.
What is the difference between Secure RMA (-301-) and 4-Hour On-Site RMA (-212-)?
Secure RMA focuses on certified destruction of the failed unit to satisfy compliance requirements. 4-Hour On-Site RMA focuses on speed: an engineer arrives at your site within four hours with replacement hardware. If your priority is compliance documentation for hardware disposal, Secure RMA is the right service. If your priority is minimizing downtime, 4-Hour On-Site is the faster-response option.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-60F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0069F-301-02-60

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