Fortinet FortiGateRugged 60F Secure RMA Service, 3-Year (FC-10-0069F-301-02-36)

Operational technology environments rarely follow annual budget cycles for device-level maintenance contracts. A FortiGateRugged 60F protecting a manufacturing cell or a remote substation might not have a scheduled refresh for three years or more. FC-10-0069F-301-02-36 fits that lifecycle: three years of Secure RMA service that covers replacement hardware and certified secure destruction of the returned unit for the full period, without a gap at annual renewal.

What This Service Covers

Secure RMA provides a replacement unit on confirmed hardware failure plus certified destruction of the returned hardware with compliance documentation. The table below compares FortiCare support tiers on replacement and response, and shows where Secure RMA fits as a purpose-built add-on for sensitive deployments.

Who Needs This

The 3-year Secure RMA term is most useful for OT/ICS deployments with multi-year maintenance contracts, government or utility networks running change-controlled environments, and industrial sites where annual procurement for device-level services is operationally inconvenient. Organizations subject to NERC CIP, NIS2, or industrial cybersecurity frameworks that require controlled hardware decommissioning procedures benefit directly from the certification that Secure RMA provides.

Activation and Delivery

This is an electronic subscription delivered by email, usually the same business day as purchase. Register the key in the Fortinet Support Portal against the FortiGateRugged 60F serial number to activate. The 36-month term begins on the registration date. When an RMA event occurs during the coverage period, open a Fortinet support case to initiate the Secure RMA process and receive both the replacement unit and the destruction certificate.

One Service vs the Full Bundle

Secure RMA addresses physical hardware end-of-life handling. It does not provide threat intelligence, security updates, or SD-WAN features. If the FortiGateRugged 60F deployment also requires FortiCare support or FortiGuard subscriptions, those are separate line items. Aligning all licenses to the same 3-year term at procurement simplifies the renewal cycle considerably.

Buying from DataCenter360.ca

Industrial and OT Fortinet deployments come with specific licensing needs that don’t always map neatly to a standard quote. DataCenter360.ca stocks the full FortiGateRugged 60F service catalog and can align Secure RMA, FortiCare, and other subscriptions to the same expiry date for easier lifecycle management. E-delivery within one business day, with same-day processing for most orders.