Fortinet FortiGateRugged 60F-3G4G Secure RMA, 1-Year (FC-10-F60FI-301-02-12)

Hardware failure in a secure facility raises a problem standard RMA processes weren’t designed to solve: what do you do with the failed unit when your security policy prohibits shipping it back through external logistics? FC-10-F60FI-301-02-12 is the 1-year Secure RMA subscription for the FortiGateRugged 60F-3G4G, providing hardware replacement through a controlled chain-of-custody process that keeps you in compliance while restoring your FGR-60F-3G4G to service.

What This Service Covers

FC-10-F60FI-301-02-12 covers one year of Secure RMA for a single FGR-60F-3G4G unit. When TAC confirms a hardware failure, Fortinet ships a replacement unit through a tracked, secure logistics process. The failed unit is retained and disposed of on-site following your organization’s security protocols — no uncontrolled return shipment required. Requires FortiCare Premium or Elite on the same device.

FortiCare Support Tier Comparison

Secure RMA is an add-on available with FortiCare Premium or Elite. Here is how the tiers compare for hardware support:

Who Benefits Most

Organizations with classified IT infrastructure, regulated facilities, or contracts that specify on-site equipment disposal are the primary buyers of this service. The FortiGateRugged 60F-3G4G is common in utility SCADA environments, military field installations, and transportation networks — locations where hardware handling must follow documented security procedures.

Activation and Delivery

This is an electronic subscription license. DataCenter360.ca delivers the entitlement to your Fortinet Support account within 0-1 business days of order confirmation. Activate it in the Fortinet Support Portal against your FGR-60F-3G4G serial number. Physical replacement is arranged through Fortinet TAC when a hardware fault is confirmed.

Choosing Your Term

The 1-year term is appropriate when annual budget cycles dictate renewal schedules, or when you want to evaluate the service before committing to a longer period. The 3-year (FC-10-F60FI-301-02-36) and 5-year (FC-10-F60FI-301-02-60) terms offer lower per-year cost and fewer renewal cycles for the same coverage.

Buying from DataCenter360.ca

DataCenter360.ca holds Fortinet Select Partner and MSSP status, serving public sector and enterprise clients across Canada and worldwide. Contact us to pair Secure RMA with FortiCare Premium on your FGR-60F-3G4G fleet or to discuss multi-year pricing.