Fortinet FortiGateRugged 60F-3G4G Secure RMA, 3-Year (FC-10-F60FI-301-02-36)

The FortiGateRugged 60F-3G4G is deployed in some of the most demanding physical and security environments in the field. When hardware fails in a facility with access restrictions or data-handling requirements, standard RMA return logistics may not be an option. FC-10-F60FI-301-02-36 is the 3-year Secure RMA subscription that keeps your replacement process compliant with those requirements, without compromising security protocols.

What Secure RMA Covers

This subscription applies to the FGR-60F-3G4G and runs for 3 years. When hardware failure is confirmed through Fortinet TAC, a replacement unit ships under Fortinet’s secure chain-of-custody process. The failed device stays on-site for destruction or disposal according to your organization’s security policy — no failed unit ships back through uncontrolled logistics channels. Requires an active FortiCare Premium or Elite contract on the same device.

FortiCare Support Tier Comparison

Secure RMA is an add-on eligible only with FortiCare Premium or Elite. Here’s how the support tiers compare:

Who Needs This

Government agencies, utility operators, transportation authorities, and any organization deploying FGR-60F-3G4G units in environments with security clearance or equipment-handling requirements benefit most from this service. Three years of coverage aligns with mid-term budget planning while reducing annual renewal overhead compared to 1-year terms.

Activation and Delivery

FC-10-F60FI-301-02-36 is delivered electronically as a Fortinet license entitlement. DataCenter360.ca sends it to your Fortinet Support account within 0-1 business days. Register it against your FGR-60F-3G4G serial number in the Fortinet Support Portal. The physical Secure RMA replacement process is initiated through Fortinet TAC when a hardware fault occurs.

Choosing Your Term

The 3-year term is well suited for organizations that plan infrastructure reviews on a 36-month cycle. If the deployment is expected to run longer without hardware refresh, the 5-year term (FC-10-F60FI-301-02-60) reduces total cost per year further. For annual budget flexibility, the 1-year option (FC-10-F60FI-301-02-12) is available.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. We work with government, enterprise, and critical infrastructure clients across Canada and worldwide on Fortinet hardware and licensing procurement. For multi-unit or project-based purchases, contact us for volume pricing and deployment support.