Fortinet FortiGateRugged 60F-3G4G Secure RMA, 5-Year (FC-10-F60FI-301-02-60)

Some FortiGateRugged 60F-3G4G deployments sit in environments where standard RMA handling simply doesn’t work. Classified networks, government facilities, energy infrastructure, and defence installations often prohibit third-party technicians from physically handling failed equipment. The FC-10-F60FI-301-02-60 5-Year Secure RMA subscription addresses that requirement directly, providing hardware replacement through a controlled, auditable process that meets strict handling requirements.

What Secure RMA Covers

The FC-10-F60FI-301-02-60 applies to the FortiGateRugged 60F-3G4G (FGR-60F-3G4G) and covers 5 years of Secure RMA service. Under this model, failed hardware is handled through Fortinet’s secure chain-of-custody process: the replacement unit ships to the site, and the failed device is decommissioned and disposed of on-site by authorized personnel per your security policy. No failed unit leaves the facility through an uncontrolled channel. Requires an active FortiCare Premium or Elite contract on the same device.

FortiCare Support Tier Comparison

Secure RMA is available as an add-on to FortiCare Premium and Elite. Here’s how the tiers compare for RMA coverage:

Who Needs This

The FortiGateRugged 60F-3G4G is purpose-built for harsh and demanding physical environments — industrial sites, transportation networks, and facilities with strict security clearance requirements. Organizations with IT security policies that prohibit returning failed hardware through standard carrier channels need Secure RMA to stay compliant while maintaining hardware serviceability.

Activation and Delivery

FC-10-F60FI-301-02-60 is an electronic subscription license. DataCenter360.ca delivers the entitlement to your Fortinet Support account within 0-1 business days. Register it against your FGR-60F-3G4G serial number in the Fortinet Support Portal to activate coverage. No physical items ship at license delivery; the Secure RMA hardware replacement process is initiated through Fortinet TAC when a failure occurs.

Choosing Your Term

At 5 years, this subscription reduces renewal touchpoints and locks in consistent coverage for the full deployment lifecycle. Organizations that plan equipment refreshes on multi-year cycles will find the 5-year term aligns well. If shorter commitment is preferred, 1-year and 3-year terms are available for the same Secure RMA service on the FGR-60F-3G4G.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. We support federal, provincial, and enterprise organizations across Canada and internationally with Fortinet hardware and licensing. For large volumes, multi-unit Secure RMA deployments, or questions about bundling with FortiCare Premium on FGR-60F-3G4G units, contact us for a quote.