Fortinet FortiGateRugged 60F-3G4G 4-Hour Onsite Priority RMA, 3-Year (FC-10-F60FI-212-02-36)

Three years of 4-hour on-site RMA coverage for the FortiGateRugged 60F-3G4G means your team has a credible response plan for hardware failures across the mid-term of the device’s life. FC-10-F60FI-212-02-36 combines hardware replacement with a Fortinet-certified engineer dispatch — both arriving within 4 hours — for deployments where speed and hands-on expertise are both required after a failure.

What This Service Covers

FC-10-F60FI-212-02-36 applies to one FGR-60F-3G4G unit and covers 3 years of 4-Hour Hardware and Onsite Engineer Priority RMA. After TAC confirms a hardware fault, both the replacement unit and a certified engineer are dispatched to the registered site address. The engineer completes the swap and validates the replacement is operational. Requires an active FortiCare Premium or Elite subscription on the same device.

FortiCare Support Tier Comparison

The 4-Hour Onsite Priority RMA add-on requires FortiCare Premium or Elite as the base contract. Here’s how the tiers compare:

Who Benefits Most

Organizations with 3-year infrastructure contracts, managed services agreements with availability SLAs, or multi-year hardware deployment plans find the 3-year term a natural fit. It covers the period where hardware risk is most significant — past initial burn-in but before the typical refresh window — and eliminates two annual renewal cycles compared to buying 1-year terms.

Activation and Delivery

This is an electronic license subscription. DataCenter360.ca delivers the entitlement to your Fortinet Support Portal account within 0-1 business days. Register it against your FGR-60F-3G4G serial number to activate coverage. When a failure occurs, open a case with Fortinet TAC — they initiate the 4-hour dispatch for hardware and engineer.

Choosing Your Term

Three years sits between the flexibility of annual renewal (1-year, FC-10-F60FI-212-02-12) and the maximum savings of the 5-year option (FC-10-F60FI-212-02-60). If your hardware deployment aligns with a 3-year lifecycle or service contract, this term eliminates renewal overhead while keeping commitment to a manageable horizon.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP supplying Fortinet hardware and licensing to Canadian businesses and international customers. Contact us for multi-unit RMA coverage, bundle pricing with FortiCare Premium, or support with FGR-60F-3G4G deployments in demanding environments.