Fortinet FortiGateRugged 70G 4-Hour Onsite Engineer Priority RMA, 3-Year (FC-10-GR70P-212-02-36)

SKU: FC-10-GR70P-212-02-36

Original price was: CAD$3,050.32.Current price is: CAD$2,433.77.

Save:20%You save CAD$432.23
FC-10-GR70P-212-02-36 covers the FortiGateRugged 70G for 3-Year with Fortinet’s 4-Hour Hardware and Onsite Engineer Priority RMA: a replacement unit ships within four hours and a Fortinet field engineer arrives on-site to perform the hardware swap. Delivered electronically worldwide by DataCenter360.ca, a certified Fortinet Select Partner.
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Product description

A three-year Priority RMA commitment matched to the FortiGateRugged 70G’s operational lifespan eliminates the annual renewal risk that critical-infrastructure operators can’t afford. The FC-10-GR70P-212-02-36 subscription covers your device for three years with Fortinet’s 4-Hour Hardware and Onsite Engineer Priority RMA: replacement hardware and a field engineer on-site within four hours of a confirmed failure — no overnight wait, no self-installation required.

What This Service Covers

The -212- service is Fortinet’s highest Priority RMA tier. Within four hours of RMA case approval, Fortinet ships a replacement FortiGateRugged 70G to your location and dispatches a certified field engineer to handle the physical swap. This entitlement covers any deployment of the FortiGateRugged 70G — rugged, industrial, or secure-access environments. It is a subscription license; register the activation key against your device serial number at support.fortinet.com after purchase.

Who Needs the -212- Tier

Operations centers, utilities, manufacturing lines, and defense contractors running FortiGateRugged 70G in roles where downtime is measured in lost production or compromised safety. If the device is in a location that lacks 24/7 qualified IT staff, the on-site engineer component of the -212- tier removes installation risk from the equation entirely.

Activation and Delivery

Electronic delivery from DataCenter360.ca within 0–1 business days. After receiving the activation key, register it in the Fortinet Support Portal against your device serial number. The entitlement is visible immediately on the device’s support contract page and requires no configuration changes on the FortiGateRugged 70G itself.

FortiCare RMA Tiers at a Glance

Priority RMA add-ons like -212- require an active FortiCare Premium or Elite subscription for eligibility. The table below shows what each tier includes by default.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell and support Fortinet subscriptions for customers in Canada and internationally. For FC-10-GR70P-212-02-36, we deliver electronically within 0–1 business days and can assist with entitlement verification, renewal timing, and co-term alignment with your existing FortiCare Premium contract. Reach out before purchasing if you want to confirm field-engineer coverage at your specific site location.

How is the -212- service different from the -211- service?
Both deliver replacement hardware within four hours. The -212- tier also dispatches a Fortinet-authorized field engineer to your site to perform the hardware swap. The -211- tier delivers the hardware without on-site engineering support. Choose -212- if you don’t have qualified on-site staff available for the installation, or if the install environment presents risk that requires a specialist.
Does Priority RMA require FortiCare Premium?
Yes. All Priority RMA add-ons (210, 211, 212) require an active FortiCare Premium or Elite subscription on the same device. If you are not running FortiCare Premium on this FortiGateRugged 70G, you will need to add FC-10-GR70P-247-02-xx alongside this purchase to ensure the entitlement is valid.
When does the four-hour response window begin?
The SLA clock starts at Fortinet Support’s approval of the RMA case, not at the time of your initial call. Prompt case opening and cooperation with TAC diagnostics shortens the time to approval. Check with Fortinet Support that field-engineer coverage exists for your site region before relying on the four-hour on-site commitment.
Can I co-term this with an existing FortiCare subscription?
Yes. Contact DataCenter360.ca before purchasing and we will help you identify the correct co-term start and end dates so that your Priority RMA and FortiCare subscriptions expire at the same time. This simplifies renewals and eliminates coverage gaps between services.
Is this listing for a new subscription or a renewal?
This is a new subscription. It can also be used as a renewal if your existing Priority RMA entitlement for this device is expiring. Renewing before expiry avoids a lapse in RMA coverage. If you are unsure of your current entitlement status, DataCenter360.ca can help you verify it through the Fortinet Support Portal.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-70G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-GR70P-212-02-36

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