Fortinet FortiGateRugged 70G 4-Hour Onsite Engineer Priority RMA, 5-Year (FC-10-GR70P-212-02-60)

SKU: FC-10-GR70P-212-02-60

Original price was: CAD$5,083.87.Current price is: CAD$4,056.28.

Save:20%You save CAD$720.38
FC-10-GR70P-212-02-60 covers the FortiGateRugged 70G for 5-Year with Fortinet’s 4-Hour Hardware and Onsite Engineer Priority RMA: a replacement unit ships within four hours and a Fortinet field engineer arrives on-site to perform the hardware swap. Delivered electronically worldwide by DataCenter360.ca, a certified Fortinet Select Partner.
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Product description

Field-deployed hardware that runs plant control systems, substations, or remote operations centers can’t wait overnight for a replacement unit. The FC-10-GR70P-212-02-60 subscription covers your FortiGateRugged 70G for five years with Fortinet’s 4-Hour Hardware and Onsite Engineer Priority RMA: when a hardware failure is confirmed, Fortinet ships a replacement device and dispatches a field engineer to your site — both within four hours. The engineer handles the physical swap, so your team stays focused on operations.

What This Service Covers

The -212- service code represents Fortinet’s highest-tier Priority RMA option, combining rapid hardware delivery with hands-on installation support. A replacement unit ships to your location within four hours of RMA case approval, and a Fortinet-authorized field engineer arrives to perform the physical hardware swap. This entitlement is valid for the FortiGateRugged 70G across industrial, utilities, and harsh-environment deployments.

This is a subscription license. After purchase, activate the entitlement in Fortinet’s support portal by registering the key against your device serial number.

Who This Is For

Any site running a FortiGateRugged 70G in a role where downtime directly affects operational continuity — energy substations, water treatment facilities, manufacturing lines — benefits from this level of coverage. It is particularly valuable when on-site IT staff are not available around the clock, or when the FortiGateRugged 70G is installed in a remote location that requires a specialist for hardware access.

Activation and Delivery

DataCenter360.ca delivers your license key electronically within 0–1 business days. Log into support.fortinet.com and register the key against your FortiGateRugged 70G serial number. The Priority RMA entitlement activates immediately. No configuration changes to the device are required to activate the RMA entitlement.

RMA Levels Across FortiCare Tiers

Fortinet’s FortiCare tiers define what hardware replacement is included by default, and which options require an add-on. Priority RMA add-ons require an active FortiCare Premium or Elite subscription for full benefit.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca processes FortiGateRugged 70G service subscriptions for customers across Canada and worldwide. The five-year term of FC-10-GR70P-212-02-60 eliminates annual renewal cycles and aligns RMA coverage with a full hardware lifecycle. Questions about stacking this with your existing FortiCare Premium contract or verifying region-specific field-engineer availability? Contact our team before you need it.

What is the difference between 4-Hour Onsite Engineer RMA (-212-) and 4-Hour Hardware Delivery RMA (-211-)?
Both ship a replacement unit within four hours. The -212- service also sends a Fortinet field engineer to perform the hardware swap on-site. The -211- service delivers the hardware and leaves installation to your team. If your site lacks qualified on-site staff, the -212- tier removes that dependency.
Does this Priority RMA service require an active FortiCare subscription?
Yes. Priority RMA add-ons (210, 211, 212) require an active FortiCare Premium or Elite subscription on the same device to be eligible. If you don’t yet have a FortiCare Premium subscription for this FortiGateRugged 70G, add FC-10-GR70P-247-02-xx to your order at the same time.
When does the four-hour clock start?
The four-hour SLA begins when Fortinet Support officially approves the RMA case — not at the time of the initial support ticket. Open a Fortinet TAC case immediately upon detecting a failure and work through diagnostics to achieve case approval as quickly as possible. Geographic availability of field engineers may affect on-site timing; confirm coverage for your specific region before relying on this service.
Is this a new subscription or a renewal?
This listing is for a new subscription. If your FortiGateRugged 70G already has an expiring Priority RMA contract, you can purchase this as a renewal. Renewing before expiry ensures continuous coverage. DataCenter360.ca can assist with verifying your current entitlement status if needed.
Why choose a five-year term for Priority RMA?
A five-year commitment eliminates annual renewal cycles and reduces administrative overhead in operational environments where procurement windows are limited. It aligns the RMA entitlement with the expected hardware lifecycle of the FortiGateRugged 70G, ensuring no coverage gaps across a full service period. Shorter terms provide flexibility if the deployment timeline is subject to change.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-70G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-GR70P-212-02-60

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