Fortinet FortiSwitch 1048G FortiCare 24×7 Support, 5-Year (FC-10-FSG48-247-02-60)

SKU: FC-10-FSG48-247-02-60

Original price was: CAD$18,931.40.Current price is: CAD$15,104.84.

Save:20%You save CAD$2744.79
FortiCare Premium 24×7 support for the FortiSwitch 1048G, covering a 5-year term with 1-hour critical-issue response, telephone support, and advanced hardware replacement.
  In Stock   Free & Fast e-Delivery (0-1 Business Days)
Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

A 5-year FortiCare Premium contract is the maximum available term for the FortiSwitch 1048G and offers the greatest cost-per-year predictability. Organizations planning to run the FS-1048G through its full operational life get consistent 24×7 telephone access, 1-hour critical-issue response, and advanced replacement coverage from a single purchase, with no renewal events for five years.

What it covers

FortiCare Premium is the mid-tier support contract in Fortinet’s three-level structure, between Essential and Elite. The 1-hour critical-issue response window is available 24×7 by telephone. When the registered FS-1048G fails, advanced hardware replacement ships before the original is returned, minimizing rack downtime. Firmware updates, online tooling, and the FortiCloud asset portal are available at all tiers. Extended LTS and the Elite monitoring portal are exclusive to the Elite tier.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs it

The FortiSwitch 1048G is a data-center-class managed switch with 48 25GE SFP28 ports and 100GE uplinks running FortiOS in a Security Fabric. It commonly anchors aggregation or spine tiers where a failure affects many downstream devices. A 5-year Premium term suits teams that have committed to the FS-1048G long-term: the switch stays covered from installation through its planned replacement date with no renewal interruptions.

Activation & delivery

This is an electronic license with worldwide delivery and no physical shipment. After purchase, DataCenter360.ca provides a Fortinet entitlement confirmation by email. Activate it on the Fortinet Support Portal at support.fortinet.com by associating the license with the FS-1048G serial number. The full 5-year coverage period begins at registration. No geographic restrictions apply to this contract. Retain both the entitlement confirmation and the serial number: both are required when opening an RMA case or escalating a support ticket.

One service vs the bundle

This SKU covers FortiCare Premium support on one FortiSwitch 1048G serial number. FortiGuard security subscriptions, hardware-and-software bundles, and other Fortinet services are separate line items. If the FS-1048G is already deployed without an active support contract, this 5-year standalone term adds Premium coverage without touching the hardware configuration. Before purchasing, confirm whether an existing contract is already registered against the serial number to prevent unintended overlap in coverage dates.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The 5-year term is the longest available and the most cost-effective on a per-year basis for teams that have no plans to retire or replace the FS-1048G within that window. For organizations managing a fleet of FortiSwitch 1048G units, DataCenter360.ca can quote all serial numbers together with aligned start dates, so the entire fleet reaches renewal at the same time. Purchase confirmation includes entitlement details for immediate registration on the Fortinet Support Portal, with no additional steps required.

Frequently asked questions

What does the 1-hour response time mean in practice?
For severity-1 issues: when the switch is fully down or its segment is non-functional, Fortinet commits to a support engineer contacting you within 1 hour at any time of day. This applies for the entire 5-year term. Lower-severity cases follow longer response windows in the FortiCare service guide.
How does advanced RMA work over a 5-year term?
Advanced replacement means Fortinet ships a functioning unit before receiving the failed device, restoring connectivity while the defective switch is in transit. This benefit applies for the full 5-year term to eligible hardware failures. Open each RMA case on the Fortinet Support Portal using the registered serial number.
If the switch is replaced under RMA, does the 5-year coverage carry over to the replacement unit?
Yes. Fortinet’s RMA process transfers the remaining support term to the replacement serial number. Confirm the transfer with the engineer handling the RMA case and update the serial number on the Support Portal after installation.
Can the 5-year contract be upgraded to Elite mid-term?
Mid-term upgrades from Premium to Elite are available as a co-term purchase that covers the remaining months of the existing contract. Request a co-term quote from DataCenter360.ca or through the Fortinet Support Portal. The upgrade adds Elite-tier benefits, including extended LTS support and the Elite monitoring portal, for the remainder of the term.
Does this contract cover all FortiSwitch 1048G units in a multi-switch deployment?
Each contract covers one serial number; separate contracts are required per switch. DataCenter360.ca can produce a consolidated quote for multiple units with aligned expiry dates, simplifying renewal when the 5-year term ends.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-1048G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-FSG48-247-02-60

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