Fortinet FortiSwitch 1048G FortiCare Elite Support, 1-Year (FC-10-FSG48-284-02-12)

SKU: FC-10-FSG48-284-02-12

Original price was: CAD$5,679.42.Current price is: CAD$4,531.45.

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FortiCare Elite Support for the FortiSwitch 1048G delivers one year of 15-minute Severity 1 response, 24×7 telephone access, advanced RMA, and Elite portal monitoring for data-center switching infrastructure.
  In Stock   Free & Fast e-Delivery (0-1 Business Days)
Fortinet Select Partner
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  Official Fortinet Partner Support
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  Licensing available worldwide — delivered electronically to any country

Product description

Annual support commitments suit teams on yearly budget cycles or those evaluating whether FortiCare Elite is the right tier before locking in a longer term. This 1-year service keeps the FortiSwitch 1048G covered at Fortinet’s highest support level for a full calendar year, giving network and procurement teams a clean annual renewal point aligned with standard fiscal planning.

What it covers

FortiCare Elite is Fortinet’s top-tier support offering. For the FortiSwitch 1048G, it provides a 15-minute response SLA for Severity 1 cases, which are defined as network-down conditions. Support is available 24 hours a day, 7 days a week, delivered by telephone to Fortinet engineers. The service also includes advanced hardware replacement with priority RMA processing, access to the FortiCare Elite monitoring portal for proactive switch health visibility, and extended Long-Term Support (LTS) eligibility so the 1048G can remain on a stable firmware branch beyond the standard support window. Firmware updates and security patches are included for the duration of the term.

Who needs it

The FortiSwitch 1048G carries 48x 25GE SFP28 ports and 100GE uplinks, making it a data-center spine or aggregation layer switch. Any environment where a hardware failure on this switch would immediately affect production traffic across multiple racks or storage fabric connections warrants the FortiCare Elite tier. It is the appropriate choice for enterprises with strict uptime SLAs, colocation operators, and network teams where a Severity 1 incident cannot wait hours for a callback. Teams running the 1048G inside a FortiGate Security Fabric deployment also benefit from coordinated escalation paths across Fortinet products.

Activation & delivery

This is an electronic license. After the order is confirmed, Fortinet delivers the license key by email, typically within one business day. The key is registered on support.fortinet.com and bound to the FortiSwitch 1048G serial number. No hardware ships and no physical media is involved. Delivery is available worldwide, with no geographic restriction on electronic license fulfillment. Once registered, the Elite support entitlement is active immediately and is visible in the Fortinet support portal alongside any other registered contracts for the device.

One service vs the bundle

FortiCare Elite is available as a standalone support contract, which is this SKU, or packaged together with FortiGuard security subscription services in a bundle SKU. The standalone contract covers support, RMA, and portal access only. If the FortiSwitch 1048G deployment also requires FortiGuard threat intelligence services and the team prefers a single renewal line item, a bundle SKU may simplify administration. If security subscriptions are already managed under a separate contract or are not required for this device, the standalone Elite service is the more precise purchase.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner processing orders for customers worldwide. For teams on annual procurement cycles, the 1-year term maps cleanly to a single fiscal year with no multi-year commitment required. Orders are processed promptly and license keys are delivered electronically, so activation can happen quickly after purchase. Contact DataCenter360.ca for volume pricing on multiple devices or to coordinate this contract alongside other Fortinet renewals in the same renewal window.

Frequently asked questions

What response time does FortiCare Elite guarantee for a critical outage on the FortiSwitch 1048G?
FortiCare Elite includes a 15-minute response SLA for Severity 1 cases, which are network-down situations. This applies 24 hours a day, 7 days a week, via telephone access to Fortinet support engineers.
Does FortiCare Elite include hardware replacement if the switch fails?
Yes, advanced hardware replacement with priority RMA processing is included. The replacement terms, including next business day or better depending on region, are defined in the FortiCare Elite service description and apply for the full duration of the contract.
Is this license delivered to Canada only or can international customers order it?
Electronic licenses such as this one are delivered worldwide with no geographic restriction. DataCenter360.ca fulfills orders globally; only hardware products are limited to Canadian shipping.
What is the FortiCare Elite monitoring portal and how does it help?
The FortiCare Elite portal gives network teams proactive visibility into device health, open cases, and contract status across registered Fortinet hardware. It complements the standard support portal with Elite-specific dashboards and earlier access to certain notifications.
Can this contract be renewed for another year when it expires?
Yes, FortiCare Elite support contracts can be renewed before or at expiration. Renewing before the expiration date maintains continuous coverage without a gap in SLA entitlements. DataCenter360.ca can assist with renewal quoting.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-1048G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-FSG48-284-02-12

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