Fortinet FortiWiFi-70G-PoE 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-FW70P-211-02-12)

SKU: FC-10-FW70P-211-02-12

Original price was: CAD$499.09.Current price is: CAD$402.50.

Save:19%You save CAD$67.74
The FortiWiFi-70G-PoE 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-FW70P-211-02-12) provides advance replacement hardware at your site within 4 business hours. 1-year term. Requires FortiCare Premium or Elite. Electronic delivery worldwide.
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Product description

A hardware failure at a branch location doesn’t have to mean a full business day of downtime. The FortiWiFi-70G-PoE 4-Hour Hardware Delivery Priority RMA (FC-10-FW70P-211-02-12) guarantees that a replacement unit reaches your site within 4 business hours of a confirmed failure — keeping recovery inside a single workday window for most incidents. This 1-year contract is the entry point for the -211- Priority RMA tier.

What This Service Covers

Once Fortinet TAC confirms a hardware fault on the registered FortiWiFi-70G-PoE serial number, the advance replacement process begins. A new unit is dispatched from a regional depot and delivered to the registered site address within 4 business hours — before the failed unit is returned. Your team handles the physical installation; if on-site engineer dispatch is needed, the -212- option adds that. After recovery, the failed unit is returned to Fortinet with a prepaid label.

Who Needs This

Branch networks where a 4-hour downtime cap is part of the IT or business SLA. The 1-year term suits organizations that prefer annual renewals, newly commissioned devices where the long-term support tier hasn’t been decided, or single-year coverage gaps between multi-year contracts. If the device is expected to run for 3 or 5 years, consider the longer terms (FC-10-FW70P-211-02-36 or FC-10-FW70P-211-02-60) to lock in support costs upfront.

FortiCare Tier Comparison

This Priority RMA service requires an active FortiCare Premium or FortiCare Elite subscription on the device. Here is how FortiCare tiers differ on hardware support:

Support Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Activation and Delivery

This is an electronic license delivered the same business day to any country. Activate it in the Fortinet Support Portal against the device serial number; coverage starts immediately on activation. The 12-month term does not start until you register the key, so there is no penalty for purchasing ahead of commissioning.

Buying from DataCenter360.ca

DataCenter360.ca stocks the full FortiWiFi-70G-PoE service portfolio, including all Priority RMA tiers and term lengths. This 1-year -211- license is in stock for same-day electronic delivery. If you need to bundle this with a FortiCare Premium contract at the same time, we can quote both together — contact us before placing the order to confirm co-term alignment.

What is the difference between the -211- and -210- RMA options?
The -211- (4-Hour Hardware Delivery) commits to getting replacement hardware to your site within 4 business hours. The -210- (Next Calendar Day) delivers by the following calendar day. The -211- is for environments where same-day hardware recovery is required; -210- is appropriate when overnight recovery is acceptable at a lower cost.
Can I upgrade from -210- to -211- if I already have next-day coverage?
Coverage tier changes on active contracts require coordination with Fortinet. Contact your Fortinet partner or Fortinet TAC to discuss mid-contract tier adjustments. For new coverage periods, simply purchase the -211- term when the current contract renews.
Does this service cover all hardware components inside the FortiWiFi-70G-PoE?
The RMA service covers the FortiWiFi-70G-PoE appliance as a unit — not individual components. If the unit is deemed defective by Fortinet TAC, the full appliance is replaced. Individual component-level repairs are not offered under standard FortiCare contracts.
What do I need to open a Priority RMA case?
Contact Fortinet TAC with the device serial number, an active support contract number, and a description of the hardware failure. TAC will diagnose the issue, confirm hardware fault, and trigger the advance replacement process once the case qualifies.
Is this purchase available outside Canada?
Yes. The FC-10-FW70P-211-02-12 is an electronic license and can be purchased and registered from any country. Physical dispatch logistics are subject to Fortinet’s regional depot and support network coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-70G-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FW70P-211-02-12

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