Fortinet FortiWiFi 70G-PoE FortiCare Premium, 1-Year (FC-10-FW70P-247-02-12)

SKU: FC-10-FW70P-247-02-12

Original price was: CAD$428.51.Current price is: CAD$345.57.

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FortiCare Premium 1-Year support subscription for the Fortinet FortiWiFi 70G-PoE (FC-10-FW70P-247-02-12) — 24×7 phone TAC, same-day hardware RMA, and firmware updates for PoE-powered branch deployments. Delivered electronically worldwide.
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Product description

A 1-year FortiCare Premium contract is the natural starting point for a new FWF-70G-PoE-A deployment. FC-10-FW70P-247-02-12 gives the appliance a full year of 24×7 phone TAC, same-day hardware RMA, and firmware access, while keeping the option open to move to a 3 or 5-year term at renewal. For PoE branch environments, that flexibility is useful when device deployment plans are still being finalized.

What FortiCare Premium Covers

This is a hardware support and TAC contract for the FWF-70G-PoE-A. FortiGuard security feeds are not included. The Premium tier provides:

  • 24×7 phone and portal access to Fortinet TAC engineers
  • 1-business-hour response for critical (P1) issues
  • Same-business-day hardware RMA
  • Priority RMA add-on eligibility
  • Full access to firmware updates, hotfixes, and the Fortinet support portal

FortiCare Premium is the mid-tier of Fortinet’s three-level support stack. The table below compares it to Essential and Elite:

Feature Essential Premium Elite
Critical-issue response Next business day 1 business hour (phone) 15 minutes
Telephone support
Hardware RMA Next business day Same business day Same business day
Priority RMA eligibility Add-on available
Firmware, tools & portal
Extended LTS support & Elite monitoring portal

Who Uses the 1-Year Term

Annual support buyers include teams that work on fiscal-year budgets, organizations that are new to the FWF-70G-PoE-A and want to evaluate support before committing to a longer term, and those managing a hardware refresh where the end date isn’t yet certain. It’s also common for organizations that already have FortiGuard services covered separately and just need the hardware support piece for 12 months.

Activation and Delivery

FC-10-FW70P-247-02-12 is delivered electronically by email within 0 to 1 business day. Register it through the Fortinet Support portal using the FWF-70G-PoE-A serial number. Coverage begins on the registration date.

FortiCare Premium vs a Full Bundle

This contract covers hardware support and TAC only. The FWF-70G-PoE-A UTP and Enterprise bundles also include live FortiGuard security feeds — IPS, web filtering, DNS filtering, and application control. If those are already licensed separately, or if only hardware support is needed for the coming year, this standalone contract is the appropriate choice.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. All FortiCare licenses are processed and delivered electronically, with orders typically confirmed by email within one business day. Volume discounts and co-terming for multi-device environments are available. Contact us to discuss your specific requirements before ordering.

Does FC-10-FW70P-247-02-12 cover the PoE ports and Wi-Fi 6 radio on the FWF-70G-PoE-A?

Yes. FortiCare Premium covers the entire FWF-70G-PoE-A appliance including the PoE hardware and integrated Wi-Fi 6 radio. Any hardware RMA includes the complete unit.

What is the difference between FortiCare Essential, Premium, and Elite?

Essential provides web portal support and next-business-day RMA, without phone access. Premium adds 24×7 phone TAC, a 1-hour critical-issue response SLA, and same-day RMA. Elite extends to a 15-minute SLA, Priority RMA included as standard, Extended LTS support, and the Elite monitoring portal. FC-10-FW70P-247-02-12 is the Premium tier.

Does this include FortiGuard security subscriptions?

No. FC-10-FW70P-247-02-12 is a hardware support and TAC contract only. FortiGuard services such as IPS, URL filtering, and application control are separate subscriptions or are included in the FWF-70G-PoE-A bundle SKUs.

Can I stack this on an existing contract?

Yes. You can purchase FC-10-FW70P-247-02-12 to queue after an existing contract using the Fortinet Support portal. For help aligning multiple licenses, contact DataCenter360.ca for co-term support.

Can customers outside Canada order this license?

Yes. FortiCare licenses are electronic and have no geographic restrictions. DataCenter360.ca delivers by email to any country with no shipping or customs fees.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-70G-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FW70P-247-02-12

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