Fortinet FortiGate 200G Priority RMA, 1-Year (FC-10-FG2HG-210-02-12)

SKU: FC-10-FG2HG-210-02-12

Original price was: CAD$564.87.Current price is: CAD$455.54.

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Fortinet FortiGate 200G Priority RMA, 1-Year (FC-10-FG2HG-210-02-12) — one year of next-calendar-day hardware dispatch for FortiCare Premium or Elite subscribers. Delivered electronically worldwide.
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Product description

Not every FortiGate 200G deployment arrives with a five-year support commitment locked in. When hardware lifecycle plans are still forming, annual budgets govern the decision, or a managed-service agreement covers the initial period, the FC-10-FG2HG-210-02-12 delivers twelve months of next-calendar-day Priority RMA — hardware dispatched the next business day after Fortinet confirms the fault, renewable or convertible to a multi-year term when the timeline clarifies.

What This Service Covers

The -210- code designates the Next Calendar Day Delivery Priority RMA add-on. Applied to a FortiGate 200G running FortiCare Premium or Elite, it changes the hardware replacement process from standard return-and-replace to advanced replacement: the new unit ships before the failed one leaves. One year of that upgraded logistics model is what FC-10-FG2HG-210-02-12 provides from activation.

Who Uses the 1-Year Term

The annual term suits organizations on fiscal-year support budgets, those evaluating Priority RMA before committing long-term, and environments where the FortiGate 200G may be replaced or re-deployed within twelve months. The 3-year and 5-year options offer the same per-incident coverage at a lower effective annual rate for longer deployments.

Activation and Delivery

FC-10-FG2HG-210-02-12 is an electronic subscription delivered within one business day of purchase. Register it against the FortiGate 200G’s FortiCare Premium or Elite entitlement in the Fortinet support portal. Coverage begins on the activation date and runs for 12 months. At expiry, renew annually or convert to a longer term through DataCenter360.ca.

FortiCare Support Tiers for the FortiGate 200G

Priority RMA is only available for FortiGate 200G units with FortiCare Premium or Elite active. The table below shows what each tier provides for this platform, so you can confirm where next-calendar-day dispatch fits alongside telephone support and critical-issue response times.

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

When a Longer Term Makes Sense

The 3-year (FC-10-FG2HG-210-02-36) and 5-year (FC-10-FG2HG-210-02-60) terms carry the same per-incident coverage and typically a lower effective annual cost. Multi-year commitments also remove the annual renewal step, which matters for compliance documentation and avoiding accidental coverage gaps at fiscal year-end.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and MSSP carrying the full FortiCare and Priority RMA catalog. FC-10-FG2HG-210-02-12 is invoiced in CAD with USD available and delivers electronically to any country, typically within one business day. We can confirm compatibility with your existing FortiCare contract before the order — email or call us with your device serial number.

What FortiCare tier is required for FC-10-FG2HG-210-02-12?
FortiCare Premium or Elite must be active on the same FortiGate 200G. The Priority RMA add-on cannot be applied to a FortiCare Essential contract. Contact DataCenter360.ca if you need to verify your current tier before purchasing.
How is an RMA case opened once this is activated?
Open a support case in the Fortinet support portal and select the hardware replacement option. Fortinet troubleshoots the fault; once confirmed, they approve the RMA and dispatch the replacement unit targeting next-calendar-day delivery. No pre-return is needed before the new unit ships.
Is FC-10-FG2HG-210-02-12 available outside Canada?
Yes. The electronic license delivers worldwide. Physical hardware dispatch for RMA cases depends on Fortinet’s logistics coverage for your country. DataCenter360.ca can confirm physical dispatch availability for your region before purchase.
Can I renew into a multi-year term instead of another 1-year at expiry?
Yes. At renewal, the 3-year or 5-year term is available. DataCenter360.ca can quote the renewal options in advance so the transition is seamless and coverage doesn’t lapse between terms.
Does the Priority RMA service cover FortiGate 200G accessories or modules?
The RMA covers the FortiGate 200G appliance itself. Separately purchased accessories are not typically covered under this service. Fortinet’s replacement unit will be a like-for-like FortiGate 200G appliance.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-200G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG2HG-210-02-12

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