Fortinet FortiGate 200G Priority RMA, 5-Year (FC-10-FG2HG-210-02-60)

Budget discussions for multi-year infrastructure support often come down to one question: when a firewall goes down, how long can the network operate without it? For a FortiGate 200G securing branch-office or mid-size enterprise traffic, the answer is rarely more than a day. The FC-10-FG2HG-210-02-60 locks in five years of next-calendar-day hardware delivery — when Fortinet confirms the RMA, a replacement unit ships for next-business-day delivery, no pre-return required.

What This RMA Service Covers

The Priority RMA add-on (-210-) upgrades hardware replacement from standard return-and-replace to advanced replacement under FortiCare Premium or Elite. Fortinet ships the new unit before you return the faulty one, targeted for delivery the next calendar day after RMA confirmation. The five-year term keeps that commitment in place for the full lifecycle of most FortiGate 200G deployments, without administrative overhead of annual renewals.

Who Uses Next-Day Priority RMA

This service makes the clearest difference for organizations where the FortiGate 200G sits on a critical path: perimeter security for a retail location, an SD-WAN hub for a distributed branch, or the sole internet gateway for a mid-size office. IT teams with a functioning spare-device bench may not need it, but for sites where standing up an equivalent replacement requires procurement time or a courier, next-day dispatch materially changes the recovery calculation.

Activation and Delivery

FC-10-FG2HG-210-02-60 is a subscription license delivered electronically, typically within one business day of order. Register it against the FortiGate 200G’s FortiCare Premium or Elite entitlement in the Fortinet support portal. When a hardware failure occurs, open an RMA case; next-calendar-day dispatch begins after Fortinet confirms the fault. The five-year term runs from the activation date.

FortiCare Support Tiers for the FortiGate 200G

The Priority RMA add-on attaches to FortiCare Premium or Elite only. The table below summarizes the hardware and support differences across tiers, placing next-calendar-day dispatch in context with telephone support and critical-issue response times.

Five Years vs. Shorter Terms

The 5-year term aligns with the expected production life of most FortiGate 200G deployments. Annual renewal costs administrative effort and risks a lapse in coverage at fiscal year-end. The 3-year option (FC-10-FG2HG-210-02-36) suits organizations on a fixed three-year hardware cycle; the 1-year (FC-10-FG2HG-210-02-12) works for annual budget cycles or shorter deployment timelines.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP, authorized to supply FortiCare and Priority RMA subscriptions across the full FortiGate range. FC-10-FG2HG-210-02-60 is invoiced in CAD with USD pricing available, and delivers electronically to any country. Questions about qualifying FortiCare tiers, multi-year pricing, or regional RMA logistics? Reach us by email or phone before the order — not just after.