Fortinet FortiGate 200G 4-Hour Hardware Delivery RMA, 3-Year (FC-10-FG2HG-211-02-36)

SKU: FC-10-FG2HG-211-02-36

Original price was: CAD$4,067.09.Current price is: CAD$3,245.02.

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The FC-10-FG2HG-211-02-36 is a 3-Year 4-Hour Hardware Delivery Priority RMA service for the FortiGate 200G — when a fault is confirmed, a courier delivers a replacement appliance to your location within 4 hours, seven days a week including holidays. Requires FortiCare Premium or Elite. E-delivered worldwide from DataCenter360.ca.
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Product description

Three years of priority hardware replacement coverage maps cleanly onto a standard enterprise IT planning cycle, eliminating the annual renewal step while keeping a manageable commitment horizon. The FC-10-FG2HG-211-02-36 provides 36 months of 4-Hour Hardware Delivery RMA for the FortiGate 200G: a replacement unit couriered to your site within 4 hours of a confirmed fault, every day of the year, without the annual renewal conversation.

What This Service Covers

The FC-10-FG2HG-211-02-36 is a 3-year Priority RMA add-on for the FortiGate 200G, applied on top of FortiCare Premium or Elite. When a hardware failure is confirmed by Fortinet TAC, a replacement FortiGate 200G is dispatched by courier targeting on-site delivery within 4 hours. The customer team performs the installation. Coverage runs 24/7/365 including weekends and public holidays. The subscription is active for 36 months from the activation date.

FortiCare Tier Requirements

The 4-Hour Hardware Delivery RMA requires FortiCare Premium or Elite on the same FortiGate 200G serial number. FortiCare Essential does not qualify for Priority RMA add-ons.

FortiCare Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Why the 3-Year Term

The 3-year window aligns with common hardware refresh cycles and typical FortiCare Premium contract durations. Compared to three 1-year renewals, it removes two renewal touchpoints — each of which is a potential gap in coverage if a renewal is missed or delayed. Budget-wise, a 3-year purchase is a single authorization rather than three annual approvals, simplifying the procurement process. For organizations without a fixed hardware lifecycle plan but committed to the FortiGate 200G for the foreseeable future, 3 years is a practical middle ground between commitment and flexibility.

Activation and Delivery

DataCenter360.ca delivers the FC-10-FG2HG-211-02-36 electronically, typically within one business day. The license activates against the FortiGate 200G serial number in the Fortinet Support Portal, and the 36-month term begins on activation. No hardware is included at purchase. FortiCare Premium or Elite on the same device must be active before registration.

Comparing the Term Options

The 1-year version (FC-10-FG2HG-211-02-12) provides the same coverage with annual renewal flexibility, suitable when deployment duration is uncertain. The 5-year version (FC-10-FG2HG-211-02-60) locks in coverage for the full device lifecycle with the lowest per-year exposure to renewal overhead. The 3-year sits between them, matching the majority of enterprise hardware planning cycles without a 5-year commitment.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner stocking the full FortiGate 200G Priority RMA range for worldwide electronic delivery. The FC-10-FG2HG-211-02-36 can be registered and co-termed with a FortiCare Premium contract at activation. License key typically arrives same business day as order confirmation.

How is the 3-year subscription co-termed with FortiCare?

During Fortinet Support Portal registration, you can set the subscription start date to align with your FortiCare Premium or Elite contract. DataCenter360.ca can advise on the correct start date to ensure both contracts expire at the same time and there are no coverage gaps between the base FortiCare and the Priority RMA add-on.

What happens if the FortiGate 200G is replaced mid-subscription?

Subscriptions are tied to the FortiGate 200G serial number and are not transferable to a replacement device. If the hardware is upgraded before the 36-month subscription expires, the remaining term on the old serial number is not reusable. For flexible procurement, annual terms give more adaptability; the 3-year term suits confirmed long-term deployments.

Does this cover weekends and holidays?

Yes. The 4-Hour Hardware Delivery Priority RMA operates 24 hours a day, 7 days a week, including weekends and public holidays throughout the 3-year subscription period. The commitment does not vary by day of the week or time of year.

Is this subscription per device or per cluster?

Priority RMA subscriptions are per device serial number. A FortiGate 200G high-availability pair requires two separate FC-10-FG2HG-211-02-36 subscriptions, one per physical unit. Both units must also carry independent FortiCare Premium or Elite contracts for the Priority RMA add-on to be valid on each.

What if I need an engineer to perform the swap?

The FC-10-FG2HG-211 series covers courier hardware delivery only — your team handles the physical installation. If a Fortinet-certified engineer on-site is required, the FC-10-FG2HG-212-02-36 (4-Hour Hardware + Onsite Engineer, 3-Year) covers both the hardware delivery and the engineer dispatch under the same 4-hour commitment.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-200G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG2HG-211-02-36

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