Fortinet FortiGate 200G FortiCare Premium, 3-Year (FC-10-FG2HG-247-02-36)

SKU: FC-10-FG2HG-247-02-36

Original price was: CAD$6,778.49.Current price is: CAD$5,408.37.

Save:20%You save CAD$960.51
The FC-10-FG2HG-247-02-36 is a 3-year FortiCare Premium support subscription for the FortiGate 200G, covering 24×7 technical support, 1-hour critical-issue response, and advanced hardware replacement — fulfilled electronically worldwide.
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Product description

Three years of FortiCare Premium coverage hits a practical balance point for most FortiGate 200G deployments: long enough to reduce renewal overhead and potentially lower the per-year cost compared to annual renewals, short enough that you’re not locked in past a hardware refresh decision. The FC-10-FG2HG-247-02-36 keeps your FortiGate 200G on Fortinet’s Premium support tier for the full 3-year period.

What FortiCare Premium Covers

This subscription activates the -247- service code on your FortiGate 200G, which corresponds to FortiCare Premium. Coverage includes:

  • 24×7 telephone and portal access to Fortinet’s Technical Assistance Center
  • 1-hour response time for Severity-1 (critical) issues around the clock
  • Advanced hardware replacement at next-business-day speed once a failure is confirmed
  • Entitlement to firmware updates, feature enhancements, and Fortinet’s full support portal and knowledge base

FortiCare Premium does not include FortiGuard threat intelligence services. Security content services such as IPS signatures, antivirus definitions, web filtering, and sandboxing are delivered through bundle subscriptions (UTP, ATP, or Enterprise), which are separate SKUs.

FortiCare Support Tier Comparison

Fortinet offers three support tiers under the FortiCare umbrella. FortiCare Premium is the middle tier:

Feature Essential Premium Elite
Critical-issue response time Next business day 1 hour 15 minutes
Telephone & portal support Business hours 24 × 7 24 × 7
Advanced hardware replacement
Priority/Next-Day RMA eligibility Add-on available
Firmware updates, tools & portal
Extended LTS support & Elite monitoring portal

Who This Subscription Suits

The 3-year term is a common choice for organizations that plan infrastructure on a standard refresh cycle. IT teams that know the FortiGate 200G will remain in production for at least the next three years can align the support term to that horizon, avoiding mid-cycle renewals. It also works well for deployments where the network administrator wants Fortinet vendor engineering accessible around the clock without committing to a 5-year agreement.

Activation & Delivery

This is an electronic subscription delivered by email. After purchase through DataCenter360.ca, the registration key is typically sent within one business day of payment. Activation takes place on support.fortinet.com, where you associate the license with the FortiGate 200G serial number. The 3-year coverage period begins on activation. No physical shipment is involved.

Standalone Support vs. a Bundle

FortiCare Premium as a standalone subscription makes the most sense when the device either has no active FortiGuard services or when the security layer is handled through a separate agreement. If you need both vendor support and FortiGuard threat intelligence, a combined bundle such as FC-10-FG2HG-950-02-36 (UTP, 3-year) or FC-10-FG2HG-809-02-36 (Enterprise, 3-year) consolidates both into a single subscription and avoids tracking two separate renewal dates.

Buying from DataCenter360.ca

DataCenter360.ca is an Ontario-based Fortinet Select Partner and MSSP. We carry FortiCare subscriptions for the FortiGate 200G platform across all available terms and process orders electronically, with no distributor queue. If you are comparing the 3-year term against the 1-year or 5-year options, we can confirm pricing before your order. Most licenses are delivered by email within one business day of payment.

Is FortiGuard included in this 3-year subscription?

No. FC-10-FG2HG-247-02-36 covers FortiCare Premium support only. FortiGuard services, such as IPS, antivirus, web filtering, application control, and sandboxing, are separate and require a bundle subscription. For 3-year coverage that includes both support and FortiGuard, look at FC-10-FG2HG-950-02-36 (UTP) or FC-10-FG2HG-809-02-36 (Enterprise).

Can I purchase this for a FortiGate 200G deployed outside Canada?

Yes. Fortinet subscription licenses are delivered electronically and are not geographically restricted. DataCenter360.ca fulfills orders internationally. The registration key activates on Fortinet’s global support portal and is bound to the device serial number rather than a region.

What is the difference between the 3-year and the 1-year or 5-year terms?

All three terms deliver identical FortiCare Premium coverage. The difference is duration and cost structure. The 1-year term (FC-10-FG2HG-247-02-12) offers the most flexibility but requires annual renewal. The 5-year term (FC-10-FG2HG-247-02-60) typically has the lowest per-year cost. The 3-year strikes a middle ground that matches many standard infrastructure refresh cycles.

Can I add Priority RMA on top of this subscription?

Yes. FortiCare Premium qualifies for Fortinet’s Priority/Next-Day RMA add-on, which upgrades hardware replacement to same-day or next-day shipping. That is a separate SKU for the same model and term. Alternatively, FortiCare Elite includes Priority RMA automatically if you prefer a consolidated subscription.

Does coverage begin at purchase or at activation?

Coverage begins on the activation date, when you register the key on support.fortinet.com. Purchasing the license before deployment is fine; activation can be deferred until the FortiGate 200G is in production. The 3-year clock starts from that activation event, not from the order date.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-200G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG2HG-247-02-36

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