Fortinet FortiGate 200G FortiCare Premium, 5-Year (FC-10-FG2HG-247-02-60)

SKU: FC-10-FG2HG-247-02-60

Original price was: CAD$11,297.48.Current price is: CAD$8,919.06.

Save:21%You save CAD$1667.37
The FC-10-FG2HG-247-02-60 is a 5-year FortiCare Premium support subscription for the FortiGate 200G, providing 24×7 technical support, 1-hour critical-issue response, and advanced hardware replacement — delivered electronically to any country.
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Product description

Locking in five years of FortiCare Premium on a FortiGate 200G is a straightforward decision for long-term deployments: you get consistent, documented support coverage across the entire hardware lifecycle without managing annual renewals. The FC-10-FG2HG-247-02-60 keeps your 200G on Fortinet’s Premium support tier from day one of activation through the end of the fifth year.

What FortiCare Premium Covers

The -247- service code on any FortiGate license designates FortiCare Premium support. For the FortiGate 200G, this subscription includes:

  • 24×7 access to Fortinet’s Technical Assistance Center by phone and portal
  • 1-hour response time for Severity-1 critical issues, any time of day
  • Advanced hardware replacement at next-business-day delivery speed
  • Firmware update entitlements and full access to Fortinet’s support tools, documentation, and knowledge base for the covered unit

This subscription covers vendor support only. FortiGuard threat intelligence services, including IPS signatures, application control, web filtering, and antivirus, are not included and require a separate bundle subscription.

FortiCare Support Tier Comparison

FortiCare Premium is positioned between Essential (business-hours only) and Elite (15-minute response plus built-in Priority RMA). Here is a summary of each tier:

Feature Essential Premium Elite
Critical-issue response time Next business day 1 hour 15 minutes
Telephone & portal support Business hours 24 × 7 24 × 7
Advanced hardware replacement
Priority/Next-Day RMA eligibility Add-on available
Firmware updates, tools & portal
Extended LTS support & Elite monitoring portal

Who This Is For

The 5-year term suits organizations deploying the FortiGate 200G in a role expected to run for the full hardware lifecycle. Enterprises with predictable network infrastructure roadmaps often prefer multi-year support commitments to simplify budget planning and eliminate the overhead of annual renewals. IT teams managing multiple Fortinet devices also benefit from aligning support expiry dates to a single renewal window rather than managing them separately each year.

Activation & Delivery

The FC-10-FG2HG-247-02-60 is a software license delivered by email. DataCenter360.ca processes and delivers the registration key after payment, typically within one business day. You activate it on support.fortinet.com by linking the key to your FortiGate 200G’s serial number. The 5-year coverage period begins on the activation date. No physical hardware is involved in the order.

FortiCare Standalone vs. a Bundle

If your FortiGate 200G does not have active FortiGuard services, FortiCare Premium is the right standalone subscription to maintain vendor support coverage. If you’re evaluating both support and security service coverage, a subscription bundle such as FC-10-FG2HG-950-02-60 (UTP, 5-year) or FC-10-FG2HG-809-02-60 (Enterprise, 5-year) bundles FortiCare Premium support plus FortiGuard security services into one SKU, which may simplify licensing management.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP in Ontario. We stock FortiCare subscriptions across all term lengths and fulfill them electronically, so there is no distributor lead time on your order. For customers planning multi-year deployments, we can confirm current pricing on the 1-year and 3-year alternatives if you want to compare total cost before committing to the 5-year term. Orders are processed on business days and delivered by email.

Does this 5-year subscription cover FortiGuard security services?

No. The FC-10-FG2HG-247-02-60 covers FortiCare Premium support only: 24×7 TAC access, 1-hour critical-issue response, and advanced hardware replacement. FortiGuard threat intelligence, including IPS, antivirus, web filtering, and application control, requires a separate bundle subscription such as UTP (FC-10-FG2HG-950-02-60) or Enterprise (FC-10-FG2HG-809-02-60).

Can I purchase this subscription for a unit in any country?

Yes. Fortinet subscription licenses are globally deliverable and activate through Fortinet’s worldwide support portal. DataCenter360.ca ships electronically to customers internationally. Activation is tied to the device serial number, not a geographic region.

What if I only need 1-year or 3-year coverage instead?

Both shorter terms are available. FC-10-FG2HG-247-02-12 covers 1 year and FC-10-FG2HG-247-02-36 covers 3 years for the same FortiGate 200G platform and the same Premium support tier. The 5-year term typically offers a lower per-year cost and eliminates renewal cycles, but a shorter term is the right choice if your deployment horizon is uncertain.

Can I add Priority RMA to this subscription?

Yes. FortiCare Premium qualifies for the Priority/Next-Day RMA add-on service, which accelerates hardware replacement beyond the standard next-business-day advanced replacement included in the base tier. You would add that as a separate SKU for the same model and term. FortiCare Elite includes Priority RMA automatically if you prefer a single-SKU approach at the higher tier.

When does the 5-year term begin?

The coverage period starts on the activation date, which is the date you register the license key on support.fortinet.com against your FortiGate 200G serial number. It does not begin at the time of purchase. If you purchase the license ahead of deployment, you can delay activation until the unit goes live.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-200G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG2HG-247-02-60

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