Fortinet FortiGate 201G Upgrade FortiCare Premium to Elite, 3-Year (FC-10-F2H1G-204-02-36)

SKU: FC-10-F2H1G-204-02-36

Original price was: CAD$1,874.36.Current price is: CAD$1,511.58.

Save:19%You save CAD$254.32
The FC-10-F2H1G-204-02-36 upgrades an active FortiCare Premium contract on the FortiGate 201G to FortiCare Elite level for 3 years, unlocking Priority RMA and 15-minute Severity-1 response SLAs — delivered electronically worldwide.
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Product description

Three years of FortiCare Elite on the FortiGate 201G, applied on top of an existing Premium contract. The FC-10-F2H1G-204-02-36 is the mid-term option in the 201G Elite upgrade series — suited for organizations that have already deployed the FG-201G under Premium and need Priority RMA and 15-minute SLA coverage across a defined planning horizon without committing all the way to five years.

What This Upgrade Does

FC-10-F2H1G-204-02-36 is an upgrade license that elevates an active FortiCare Premium contract on the target FortiGate 201G serial number to the Elite tier for 36 months. After registration in the FortiCare portal, the unit’s support profile reflects Elite entitlements: Priority RMA is enabled, the Severity-1 response time drops from 1 hour to 15 minutes, and the Elite monitoring dashboard becomes accessible. The upgrade does not modify or interrupt any FortiGuard threat-intelligence subscriptions running on the same appliance.

FortiCare Tier Comparison — What Elite Adds Over Premium

This is a FortiCare Elite upgrade applied to a unit currently on FortiCare Premium. The table below shows what changes after applying this SKU.

Feature Essential Premium Elite
Critical-issue response time 4 hours 1 hour 15 minutes
24×7 telephone support
Next-business-day hardware replacement
Priority RMA (same-day/advanced)
Firmware updates, support tools and portal
Extended LTS support and Elite monitoring portal

Who Buys This

Network teams sitting mid-cycle on a FortiGate 201G deployment who received an internal or external mandate requiring faster SLAs and stronger hardware backup. Common triggers include a co-location agreement that stipulates sub-1-hour resolution commitments, an insurance policy update with Priority RMA requirements, or a managed-services contract renewal where the client increased uptime expectations. A 3-year upgrade aligns well with a hardware refresh cycle if the FG-201G is planned for replacement around year three.

Activation and Delivery

This is a software-only license. DataCenter360.ca delivers the Fortinet registration key electronically within 0-1 business days. Apply the key through the FortiCare portal against the FG-201G serial number and the Elite entitlement activates against the existing Premium contract immediately. No hardware ships and no technician visits are required.

Upgrade vs Buying Elite Directly

The 204 upgrade series is for units that carry an active FortiCare Premium contract. If the FortiGate 201G does not currently have Premium, use the standalone 3-year Elite SKU (FC-10-F2H1G-284-02-36) instead, which applies Elite coverage without requiring a Premium baseline. Check the FortiCare portal for the unit’s current contract status before ordering to confirm the right SKU.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca sources FortiCare upgrades through authorized channels. If you need to verify your existing Premium contract dates before registering the upgrade, or want to confirm co-term handling for your specific situation, reach out before placing the order. We can help clarify the registration process so there are no surprises at checkout.

What is the difference between the 204 and 284 Elite SKUs?
SKUs in the 204 series are upgrades that require an active FortiCare Premium contract on the target unit. SKUs in the 284 series are direct FortiCare Elite contracts that do not need a Premium baseline. Use 204 if you already have Premium; use 284 (FC-10-F2H1G-284-02-36) if you are starting fresh or if the existing contract is not at the Premium level.

How does the upgrade affect my existing Premium contract dates?
The upgrade runs in parallel with the Premium contract. If your Premium contract has two years remaining and you apply a 3-year upgrade, Fortinet aligns the Elite entitlement to co-term where possible. If there is a date mismatch, the FortiCare registration flow will flag it and you may need to extend the Premium contract first. Fortinet TAC can assist with co-term resolution during registration.

Does FortiCare Elite change what firmware versions I can access?
FortiCare at any tier grants access to all FortiOS firmware updates for the device. Elite adds extended long-term support (LTS) eligibility and the Elite monitoring portal, but firmware update access is consistent across all tiers. The primary difference at Elite versus Premium is the SLA and RMA coverage.

Is this available for purchase outside Canada?
Yes. Software licenses for FortiGate carry no purchase geography restriction. DataCenter360.ca delivers the registration key electronically to any country within 0-1 business days. The contract registers in Fortinet’s global portal against the FG-201G serial number and applies wherever the appliance is deployed.

Can I upgrade from FortiCare Essential instead of Premium?
No. The 204 upgrade series moves from Premium to Elite specifically. If the FortiGate 201G currently carries FortiCare Essential, you would need to step from Essential to Premium first before applying this SKU, or purchase the standalone Elite contract (FC-10-F2H1G-284-02-36) directly, which bypasses the step-upgrade requirement.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-201G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-F2H1G-204-02-36

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