Original price was: CAD$3,123.93.CAD$2,492.49Current price is: CAD$2,492.49.
Authorized Partner for United States (US)Already carrying FortiCare Premium on the FortiGate 201G? The FC-10-F2H1G-204-02-60 closes the gap between Premium and Elite for five years, covering the two capabilities that Premium does not include: Priority RMA and the 15-minute Severity-1 response SLA. You keep the existing Premium base and pay the upgrade delta — no contract restart, no coverage gap.
This is an upgrade license, not a standalone FortiCare contract. It requires an active FortiCare Premium contract on the target FG-201G serial number. Once the key registers in the FortiCare portal, the unit’s support profile elevates to Elite for 60 months: Priority RMA is enabled for hardware failures, the Severity-1 response time drops from 1 hour to 15 minutes, and access to the Elite monitoring portal is activated. FortiGuard threat-intelligence subscriptions on the same unit are not affected.
This upgrade moves the FortiGate 201G from FortiCare Premium to FortiCare Elite. The table below shows what changes.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response time | 4 hours | 1 hour | 15 minutes |
| 24×7 telephone support | — | ✓ | ✓ |
| Next-business-day hardware replacement | — | ✓ | ✓ |
| Priority RMA (same-day/advanced) | — | — | ✓ |
| Firmware updates, support tools and portal | ✓ | ✓ | ✓ |
| Extended LTS support and Elite monitoring portal | — | — | ✓ |
IT managers and procurement teams who purchased a FortiGate 201G under FortiCare Premium and later faced an audit, insurance renewal, or managed-services contract requiring documented Priority RMA and sub-15-minute response SLAs. Buying the upgrade rather than restarting a new Elite contract avoids administrative overlap and is the cost-efficient path when a Premium contract is already active. A 5-year commit makes sense for organizations planning to run this appliance for the full term and wanting to lock in Elite pricing before the next renewal window.
FC-10-F2H1G-204-02-60 is an electronic license. DataCenter360.ca delivers the Fortinet registration key within 0-1 business days. Apply the key in the FortiCare support portal by locating the FG-201G serial number and attaching the upgrade. Fortinet activates the Elite entitlement against the existing Premium contract record. If the Premium and upgrade terms do not align, the portal registration flow will flag the mismatch for resolution with Fortinet TAC.
The 204 upgrade series and the 284 direct-Elite series serve different purchase situations. If the FortiGate 201G does not carry an active FortiCare Premium contract, this upgrade SKU will not apply — use FC-10-F2H1G-284-02-60 (standalone 5-year Elite) instead. If you are unsure which contract is currently active on the unit, check the FortiCare portal under the appliance serial number before ordering.
DataCenter360.ca is a Fortinet Select Partner and sources FortiCare upgrade licenses through authorized distribution. If you need to confirm your existing Premium contract status before purchasing the upgrade, contact us with the serial number and we will look it up. Orders process quickly and keys arrive electronically, usually the same business day.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-201G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-F2H1G-204-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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