Original price was: CAD$2,504.32.CAD$1,998.13Current price is: CAD$1,998.13.
United States (US) Authorized DistributorWhen a FortiGate 30G fails and your team has the technical staff to swap hardware, the bottleneck is usually the hardware itself. FC-10-FG30G-211-02-60 solves that. It is Fortinet’s 5-Year 4-Hour Hardware Delivery Priority RMA for the FortiGate 30G. On a confirmed exchange, a Fortinet courier delivers the replacement appliance to your location within four hours, including weekends and holidays. Your technicians handle installation; no on-site Fortinet engineer is included. That keeps the service cost lower than the on-site engineer option while still beating the four-hour mark for getting hardware in hand. Five years of coverage eliminates renewal overhead for the device’s typical operating life.
FC-10-FG30G-211-02-60 is a Priority RMA add-on for the FortiGate 30G. It upgrades the hardware replacement speed available through your FortiCare contract from next-business-day to four hours, 24 hours a day, seven days a week, including weekends and public holidays. The service covers hardware-related failures confirmed by Fortinet support; it does not cover software troubleshooting, which is handled through your FortiCare contract separately.
This add-on is valid for 5 years from activation and must be registered to a specific FortiGate 30G serial number.
Priority RMA makes sense for any FortiGate 30G that is the sole gateway for a branch, retail, or small office location. When that device fails, the site goes offline. Standard next-business-day RMA means a worst-case outage of 24 to 48 hours; Priority RMA cuts the hardware delivery window to four hours. Organizations with limited or no on-site IT staff also benefit from the on-site engineer option (the -212- tier), which handles the physical installation without requiring internal resources.
Priority RMA is an add-on to your FortiCare per-device support contract, not a standalone service. Only FortiCare Premium and FortiCare Elite contracts are eligible for Priority RMA add-ons; Essential-tier contracts are not. The table below summarizes the hardware support and response levels across tiers:
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca delivers the FC-10-FG30G-211-02-60 license electronically, typically within one business day of payment. No physical shipment is required. Activate the license through the Fortinet support portal at support.fortinet.com by registering it against your FortiGate 30G serial number. Once registered, Priority RMA coverage becomes active immediately. Keep your FortiCare Premium or Elite contract active on the same device; the Priority RMA add-on is linked to that contract.
Fortinet offers three Priority RMA tiers for the FortiGate 30G: Next Calendar Day delivery (-210-), 4-Hour Hardware Delivery (-211-), and 4-Hour Hardware Delivery with an On-Site Engineer (-212-). This 5-year add-on is the 4-Hour Hardware Delivery Priority RMA tier. If your technical staff can handle hardware installation, the -211- tier delivers the replacement unit faster than standard RMA at a lower price than the -212- on-site option. If your location has no on-site IT, the -212- engineer tier removes that dependency entirely.
For the broadest protection, combining Priority RMA with a UTP or Enterprise subscription bundle on the FortiGate 30G (when the device is purchased) puts both security services and hardware recovery under a single contract structure.
DataCenter360.ca is a Fortinet Select Partner supplying this add-on with worldwide electronic delivery. Activate FC-10-FG30G-211-02-60 through the Fortinet support portal against your FortiGate 30G serial number. You’ll need an active FortiCare Premium or Elite contract on the same device; Essential-tier contracts are not eligible for Priority RMA add-ons. If you need to compare the 4-hour delivery tier against the on-site engineer option, reach out and we’ll walk through the tradeoffs for your specific deployment.
The -211- service (this product) delivers a replacement FortiGate 30G to your site within four hours via courier. Your team installs it. The -212- tier adds a certified Fortinet engineer who arrives separately, racks and cables the unit, and takes the failed hardware. If your team handles hardware installations, -211- gives the same rapid hardware access at a lower price point.
Yes. Fortinet Priority RMA options are specifically designed to cover weekends and holidays, unlike standard next-business-day RMA. Availability may vary by region; check Fortinet’s service availability page for country-level coverage before ordering.
Yes. FC-10-FG30G-211-02-60 requires an active FortiCare Premium or Elite contract on the same FortiGate 30G. FortiCare Essential is not eligible. If you need a Premium contract, FC-10-FG30G-247-02-12 covers a 1-year term for the 30G.
Your team swaps the units, restores the configuration from backup or FortiCloud, and returns the defective unit per Fortinet’s return instructions. The courier typically leaves a prepaid return label or Fortinet will arrange separate pickup. Fortinet support can guide you through the return process when the ticket is active.
A 5-year Priority RMA term matches the FortiGate 30G’s expected operational life and removes the risk of a coverage lapse at renewal time. It simplifies budget planning and eliminates administrative overhead. If your refresh cycle is shorter, a 1-year or 3-year term gives more flexibility.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-30G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-FG30G-211-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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